Job BriefAs a Quality Manager, you continuously improve quality systems in order to increase customer service performance (OTIF) and to reduce and prevent customer dissatisfaction reports (CDR).
What You'll DoAs a Quality Manager, you continuously improve quality systems in order to increase customer service performance (OTIF) and to reduce and prevent customer dissatisfaction reports (CDR). You will apply high-level problem-solving skills in the resolution of the highest value problems or opportunities identified by the site. Other duties include:
- Supports the site's processes by managing our quality program to maintain ISO 9001:2015 compliance
- Supports the BIM in developing our BI System.
- Promote, foster and demand an environment of Zero Harm through coaching and leading by example - SAFETY as the NUMBER 1 PRIORITY!
- Support compliance with applicable HSE performance standards, objectives and regulations
- Lives and fosters the Incitec Pivot Limited (IPL) values and supports site leadership team to instill these values into our business culture.
- Continuous Improvement: Promote implementation of industry best practices, pursue the elimination of waste and support initiatives in manufacturing.
- Support department requirements and projects as needed.
- Conducts certification and recertification for trainers. Conducts verification/evaluation of new hires, and assists in determining whether they have satisfactorily completed their training.
- Participates jointly with department engineer and/or manager in final training 'sign off' certification
- Work with production management to maintain ISO certification
- Functions as site lead auditor ISO 9001:2015
- Coordinate and conduct problem-solving activities for CDRs/NCRs
- Payroll support (time entry, review/verification, timekeeping, etc.)
What We're Looking For:- 2+ years of manufacturing related experience
- 3+ years of experience in a quality role
- Associates, 2 years Technical College or Junior College education preferred
- Strong communication skills and thorough understanding of Problem Solving, Critical Thinking, and Standard work
- Ability to communicate professionally with people at all levels of the organization and external parties as needed
- Strong skill set in applying technology to data collection and analysis
- Must be willing to undergo and pass an ATF background check as required to be a possessor of explosives
- Must be 21 years or older
- Positive attitude, friendly demeanor, and a team player
What We Offer:- 3 weeks vacation + 12 paid holidays + PTO days
- Full health benefits including employer HSA contributions + dental plan with an orthodontic option, wellness coaching available
- Matching 401(k)
- Generous tuition reimbursement program
- Generous paid parental leave
- Friendly and supportive coworkers
Zero Harm for Everyone Everywhere
Value People - Respect, Recognize & Reward
Think Customer. Everyone. Every day
Treat the Business as our Own
Care for the Community & our Environment
Challenge & Improve the Status Quo
Deliver on our Promises
