Quality Management System Supervisor

Autoliv United States

$80K — $95K *
Ogden, UT 84404In-Person
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Quality, Manufacturing, or related field preferred; equivalent education and experience considered.
  • Minimum 5 years of experience in customer quality systems, quality auditing, or related functions.
  • Experience managing Customer Quality Management Systems (CQMS) and conducting quality audits.
  • Strong customer-facing quality experience with direct customer interactions and resolution skills.
  • Demonstrated leadership capabilities; supervisory experience preferred, with Internal Auditor or Lead Auditor certification as a plus.

Responsibilities

  • Lead and manage the Customer Quality Management System (CQMS) to meet compliance standards.
  • Serve as the primary liaison between the customer and quality team, facilitating strong relationships and issue resolution.
  • Provide leadership and direction to CQMS personnel, focusing on supervision and employee development.
  • Drive audit readiness and compliance activities, ensuring effective document control and management reviews.
  • Champion continuous improvement initiatives in partnership with cross-functional teams to enhance customer satisfaction.

Benefits

  • Attractive compensation package
  • Relocation Assistance Offered for Qualified Candidates
  • Recognition awards, company events, and family events
  • University discount options and additional perks
  • Commitment to Gender Pay Equality
Full Job Description
In this role you will beresponsible for supervising Customer Quality Management Systems personnel and leading the implementation, maintenance, and continuous improvement of the Customer Quality Management System (CQMS).

Should you be interested in overseeing these tasks and aiming for enhanced performance standards, your role will involve:
  • LeadandmanagetheCustomerQualityManagementSystem(CQMS), ensuring compliance with IATF 16949, ISO 9001, customer-specific requirements, and company quality standards.
  • Serveastheprimarycustomerqualityliaison, building strong customer relationships, leading quality-related discussions, and ensuring timely resolution of customer concerns, complaints, and corrective actions.
  • ProvideleadershipanddirectiontoCQMSpersonnel, including supervision, work prioritization, coaching, performance management, and employee development.
  • Driveauditreadinessandcomplianceactivities, overseeing document control, quality records, management reviews, customer audits, and corrective action follow-up to maintain system effectiveness.
  • Championcontinuousimprovementinitiatives, partnering with cross-functional teams to improve quality performance, reduce non-quality costs, strengthen process discipline, and enhance customer satisfaction.

If you have/are:
  • Bachelor'sdegreeinEngineering,Quality,Manufacturing,orarelatedtechnicalfield preferred; equivalent combination of education and experience may be considered.
  • Minimum5yearsofexperience in customer quality systems, quality auditing, manufacturing quality, or a related quality management function.
  • ExperiencemanagingCustomerQualityManagementSystems(CQMS) and conducting internal, external, or customer quality audits.
  • Strongcustomer-facingqualityexperience, including direct interaction with customers, customer quality representatives, and resolution of quality concerns.
  • Demonstratedleadershipandteammanagementcapabilities, with prior supervisory, team lead, or people leadership experience preferred; Internal Auditor or Lead Auditor certification is a plus.


We will be more than glad to chat with you about your experience and your career goals.

In our international work setting, you will find a range of opportunities that are designed to enhance your career and personal development. Including new and different perspectives is part of what ensures the team's success. We are committed to develop people's skills, knowledge and creative potential. Our training and development programs emphasize technical competency, leadership development and business management skill.

More lives saved - more life lived!
What's in it for you:
• Attractive compensation package
• Relocation Assistance Offered for Qualified Candidates*
• Recognition awards, company events, family events, university discount options and many more perks.
• Gender Pay Equality

Function Quality Locations Ogden - Assembly (AOA)

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