Quality Improvement SpecialistFull-Time Permanent
North Vancouver, BC, CA
PERMANENT FULL-TIME POSITION IN NORTH VANCOUVERCLOSES: Open Until FilledJoin the Ayás Ménmen Early Years and Youth Services team as the Quality Improvement Specialist, where you will help strengthen programs and services that support the wellness of Skwxwú7mesh children, youth, and families. Through continuous quality improvement and culturally grounded practices, Ayás Ménmen is committed to delivering high-quality, family-centered services that promote healing, wellness, and belonging.
Reporting to the Director, Early Years & Youth Services, the Quality Improvement Specialist leads quality improvement, accreditation, and service enhancement initiatives across Early Years and Youth programs. Working with staff, leadership, Elders, and community partners, you will help advance culturally safe, evidence-informed services and support organizational excellence.
What You'll Do- Lead continuous quality improvement and accreditation initiatives.
- Develop and implement quality standards, tools, and frameworks.
- Coordinate program self-assessments and accreditation activities.
- Support policy development and service improvement planning.
- Deliver training, workshops, and learning opportunities for staff.
- Collaborate with Elders and Knowledge Keepers to integrate Squamish teachings and cultural approaches into quality practices.
- Monitor regulatory requirements and ensure alignment with applicable standards and guidelines.
- Develop resources, orientation materials, and quality improvement tools.
- Manage reporting, documentation, and quality improvement processes
- Build strong relationships with staff, leadership, community partners, and regulatory bodies.
- Support technology, data management, and information-sharing systems.
- Contribute to departmental and organizational goals
What We're Looking For- Bachelor's degree in Early Childhood Education, Social Work, Public Administration, Health Sciences, or a related field.
- Training in quality improvement methodologies such as Lean or Six Sigma.
- 4-5 years of experience in quality assurance, program evaluation, accreditation, or continuous improvement.
- Knowledge of BC childcare regulations, youth services standards, and MCFD guidelines.
- Experience developing policies, procedures, and training materials.
- Strong project management, facilitation, and organizational skills.
- Excellent analytical, communication, and relationship-building abilities.
- Advanced proficiency with Microsoft 365 and data management systems.
- Experience working with Indigenous communities or within a culturally grounded organization is strongly preferred.
- Demonstrated commitment to culturally safe and inclusive service delivery.
- Knowledge and understanding of Skwxwú7mesh Úxwumixw history, culture, customs, land, and People is preferred.
- Valid BC Driver's Licence and reliable vehicle access.
Salary: $80,026 - $120,040
Candidates are typically offered compensation between the beginning to the midpoint of the range. We are committed to providing a fair and equitable package that reflects the value an individual brings to the organization.
Benefits: We offer extended medical and dental, pension matching, supplementary savings, and a professional development budget.
Join us in building a future rooted in culture, values, and community strength. Your work matters here. #Workwithpurpose 
