Estimated Start Date: 8/10/2026

Role Scope: The Quality Improvement Analyst supports Habitat Health's quality improvement infrastructure across PACE centers. This role maintains core quality data systems, supports participant safety and regulatory reporting workflows, facilitates quality committee operations, and partners with center and central leaders to identify trends, close gaps, and drive measurable improvement.

Core Responsibilities & Expectations for the Role

Quality Reporting

• Maintain quality dashboards and CMS/State reporting tools; flag metric gaps, trends, and follow-up needs.

• Prepare monthly metric summaries and follow-up lists that help Center teams stay accountable to quality goals.

• Support quarterly data submissions, regulatory review preparation, and case-level documentation in partnership with Compliance.

Participant Safety & Incident Management

• Track participant safety events, support investigations and root cause analyses, and prepare readouts for Center and central leadership.

• Audit whether safety events are captured, escalated, and documented appropriately. Coordinate with Compliance when gaps are identified.

Acute Care Utilization Monitoring

• Review ED and inpatient admissions to maintain utilization and quality metrics across Centers.

• Identify utilization trends and surface actionable opportunities to Center teams and leadership.

Quality Improvement Committee (QIC) Support

• Support QIC operations, including scheduling, agenda development, data presentation, strategic recommendations, and operational improvements.

• Support annual QIC review and governing body approval for each Center's Quality Improvement Program.

Audits

• Execute internal quality audits on a rotating schedule and maintain documentation for regulatory readiness.

• Escalate audit findings that require compliance involvement, corrective action planning, or external audit support.

Required Qualifications:

• 2+ years of experience in quality improvement, healthcare operations, compliance, or a related field

• Highly organized, with strong follow-through across recurring workflows, deadlines, and cross-functional partners

• Comfort working with data - maintaining trackers, identifying trends, and translating findings into clear recommendations

• Strong written and verbal communication skills; able to present findings and facilitate meetings with confidence

• Proficiency with Excel or similar tools for tracking, analysis, and reporting

• Aligns with our purpose and our values, and is excited about living those out in daily practice

• Ability to thrive in a fast-paced, evolving environment with comfort navigating ambiguity, adapting quickly, and contributing to continuous improvement

• Strong learning and growth mindset, including seeking feedback, engaging in healthy debate and using data and curiosity to inform decisions.

• Acts with integrity and ownership, considering the broader organizational impact, doing the right thing, and following through to deliver results.

Nice to have:

• Clinical background helpful but not required

• Experience in PACE, Medicare/Medicaid managed care, or programs serving older adults with complex needs preferred

• Familiarity with PACE regulations, DHCS requirements, HPMS reporting, or quality/compliance committee operations preferred

Essential Functions & Physical Requirements

The following statements describe the general nature of work and physical expectations common across roles at Habitat Health. Specific responsibilities may vary by position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Team members in this role may be expected to:

• Work in healthcare, administrative, community, or remote environments, depending on role needs.

• Communicate effectively with participants, caregivers, team members, and other stakeholders in person, by phone, and through electronic systems.

• Remain stationary and/or move about for extended periods, consistent with job duties.

• Operate standard office equipment and/or clinical tools (e.g., computers, phones, medical devices, documentation systems).

• Travel between work sites or community locations as needed.

• Follow safety procedures, infection control protocols, and use personal protective equipment (PPE) when required.

Compensation:

The anticipated base salary range for this position is $81,000 - $107,000. This position is also eligible for a target annual bonus of 10% of base salary and may be eligible for additional incentive compensation, as applicable.

The final compensation offered will be determined based on factors including, but not limited to, the candidate's qualifications, skills, experience, education, certifications, geographical location, and business needs.

In addition, this position is eligible for a comprehensive benefits package, including medical, dental, and vision insurance; paid parental leave, short- and long-term disability coverage; life insurance; flexible spending accounts; a 401(k) savings plan that includes a match; paid time off; and company paid holidays.