AdventHealth University

Quality Imp & Patient Exp Prog Mgr

AdventHealth University$82K — $153K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in healthcare specialty required
  • 2+ years of clinical, quality, or relevant healthcare-related experience
  • 3+ years of experience in hospitality or public relations
  • Proficient in performance improvement methodologies, including LEAN
  • Advanced analytical, communication, and problem-solving skills
  • Proficiency with Microsoft Office and database applications
  • Certified Professional in Healthcare Quality (CPHQ) preferred

Responsibilities

  • Coordinate with departments to align quality improvement strategies
  • Track and evaluate the effectiveness of implemented improvements
  • Educate staff on quality indicators to enhance patient care
  • Analyze variances in patient care for improvement opportunities
  • Develop reports on improvement opportunities for operational efficiency
  • Monitor compliance with transplant regulations
  • Collaborate with healthcare teams to implement process improvements

Benefits

  • Engagement in quality improvement initiatives that impact patient care
  • Access to professional development and certification opportunities
  • Opportunity to work in a collaborative healthcare environment
  • Involvement in data-driven decision-making to enhance outcomes
  • Potential for career advancement in healthcare quality management
Full Job Description
Coordinates with various departments to ensure alignment and integration of quality improvement strategies. Tracks progress and evaluates the effectiveness of implemented improvements to ensure sustained positive impact. Other duties as assigned. Educates staff on the importance of quality indicators and their role in improving patient care and experience. Analyzes variances in patient care and operational processes to identify areas for improvement. Develops comprehensive reports on improvement opportunities to enhance patient care and operational efficiency. Monitors information and quality indicators to ensure compliance with transplant regulations. Collaborates with healthcare teams to implement process improvements based on data analysis and feedback. Utilizes data from quality indicators to drive evidence-based decision-making and enhance patient outcomes. Supports continuous improvement efforts by providing actionable insights and recommendations based on monitoring data. Knowledge, Skills, and Abilities:  Organizational [Required] Verbal Interpersonal [Required] Customer Relations [Required] Grammar/Spelling [Required] Read/Comprehend written instructions [Required] Follow verbal instructions [Required] Keyboarding (manual) [Required] Computer (visual) [Required] Advanced analytical, communication and problem solving skills. [Required] Computer proficiency in Microsoft Office and database applications. [Required] Education:  Bachelor's [Preferred] Bachelor's [Required] Field of Study:  Bachelor's in a healthcare specialty required Work Experience:  2+ clinical, quality and/or relevant healthcare-related experience, [Required] 3+ of related experience in hospitality or public relations. [Required] Experience with performance improvement methodologies, tools, systems including LEAN methodology. [Preferred] Additional Information:  N/A Licenses and Certifications:  Certified Professional in Healthcare Quality (CPHQ) [Preferred] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677 Pay Range: $82,546.98 - $153,539.38

About AdventHealth University

AdventHealth University is a private university in Orlando, Florida. It was founded in 1992 and is affiliated with the Seventh-day Adventist Church. The university offers undergraduate and graduate degree programs in various fields including nursing, radiography, and sonography. AdventHealth University is accredited by the Southern Association of Colleges and Schools Commission on Colleges.
Learn more about AdventHealth University
Size
1,000 employees
Industry

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