Quality Assurance/Quality Control ManagerEskola, LLC| Full-Time | $140,000-$160,000 (Based on Qualifications & Experience)We are looking for a Quality Assurance/Quality Control Manager to build out our quality program from the ground up - partnering with Project Managers, Superintendents, and crews to catch issues early, protect warranty integrity, and strengthen relationships with the customers we serve.
This is a hands-on, standalone role reporting directly to our COO, with the opportunity to shape how quality is performed across the company as we grow.
What You Will Do- Review project specs ahead of site visits and prioritize your caseload based on risk - GP exposure, complexity, and project history
- Partner with field teams on-site to coach toward manufacturer spec compliance and catch issues before they become callbacks
- Build our QA/QC manual, checklists, and standard operating procedures
- Serve as a trusted point of contact for owners and property managers throughout the project and beyond
- Train and mentor foremen, superintendents, and crews on installation quality standards
- Investigate warranty claims and leak calls to determine root cause and drive resolution
- Perform other duties and tasks as assigned to support business needs
What You Bring- 5+ years in commercial roofing and/or waterproofing, including 2+ years in a QA/QC, superintendent, or inspection role
- Strong knowledge of low-slope roofing and waterproofing systems and manufacturer warranty requirements
- Comfort building a program independently and managing a full caseload without a support team
- Willingness and ability to travel across multiple sites and states, covering Eskola's footprint in the Southeast, Southwest, and Central U.S.
- Strong communication skills - you're just as comfortable on a roof as you are talking through findings with a customer
Nice to Have- GAF, Carlisle, Sika, or Firestone QA/QC certifications
- RRC/RRO designation, OSHA 30, or infrared thermography certification
- Experience with CenterPoint or similar construction management software
Why Eskola- Trade-specific training & room to grow within the company
- Medical (2 plans, including HDHP with HSA & company match
- 401(l) with Matching
- Company-provided technology/equipment as needed
- Dental, Vision, Life, & Disability Insurance
- Paid Time Off
This job posting reflects a summary of the role. A full, detailed job description is available upon request or hire.
