Quality Assurance Manager - OBHSJob DescriptionPosition: Quality Assurance Manager
Department: Compliance
Shift: Individual schedules can be determined with supervisor and within business needs/hours. In general, our agency provides services Mon-Fri from 8:00am to 5:00pm.
Salary Range: $87,796.80 to $123,073.60. There are 15 steps on our salary scale. We use a bona fide factor system to determine starting wage (years of experience, education, credentials, and specialty skills that relate to the job requirements).
Benefits: CCMH provides a generous comprehensive benefits program to employees and family members, including qualified domestic partners.
- Generous Paid Time Off Package. (Full-time employees can earn 22 days of vacation, 9 days of sick time by the end of the first year). Accrual increases with length of service.
- CCMH recognizes 11 holidays plus a Floater Holiday
- Medical and Dental Coverage (begins 1st of the month following hire date)
- VSP Vision Coverage (begins 1st of the month following hire date)
- 403(B) Retirement Savings (Pre- and post-tax plans with matching contribution)
- Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
- Long-Term Disability, and Life Insurance
- Paid Bereavement and Jury Duty Leave
- Length of Service Award, Outstanding Employee of the Department Annual Award
- Voluntary Life Insurance
- Accidental Coverage Insurance
- Student Loan Forgiveness Program (PSLF), NHSC Loan Repayment Program
- Licensure Supervision and Continued Education Provided
Wellness Benefits: - Employee Assistance Program's (EAP)
Position Requirements: Bachelor's degree in health-care related field required. Field such as: Healthcare administration, behavioral health, healthcare quality management, compliance, Medicaid/OHP programs, accreditation, Clinical Auditing. Experiences in Community Mental Health Programs and /or CCBHC environments strongly preferred. Five or more years of high-level experience in a human services-related field may be considered equivalent. Master's degree or Graduate Certificate in a health care field preferred. Five years' experience in human services or health care required; specific experience in behavioral health, quality assurance, and/or quality improvement preferred. Advanced knowledge of data bases and reporting tools preferred, although interest and aptitude in using technology and analyzing data may be exchanged for direct skills and experience in this area. Combination of education/experience that demonstrates the ability to perform the duties outlined for this position may be considered. Knowledge of Oregon behavioral health regulations, OAR Chapter 309, OHP/Medicaid requirements, CCBHC standards, COA standards, HIPAA, 42 CFR Part 2, Fraud, Waste, and Abuse prevention practices, clinical documentation requirements, quality improvement methodologies, and risk management principles.
Summary: The Quality Assurance Manager provides strategic leadership and operational oversight for Columbia Community Mental Health's compliance program. The position is responsible for developing, implementing, and evaluating systems that ensure compliance with federal and state regulations, CCBHC requirements, Medicaid/OHP standards, COA accreditation standards, and organizational policies. The Manager leads CCMH's quality improvement infrastructure and promotes a culture of continuous improvement, risk reduction, client safety, and regulatory compliance. This position serves as a key advisor to executive leadership regarding quality outcomes, compliance risks, certification of approval readiness, audit findings, performance improvement initiatives, and regulatory requirements.
Working conditions: This position works in an office environment.
