Owens & Minor

QSight Hospital Operations Manager

Owens & Minor • $85K — $95K *
Raleigh, NC 27610In-Person
Hospitals & Medical Centers
5 - 7 years of experience
3 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; BA, BS, MBA, CPA, or CPIM credentials preferred.
  • Minimum 5 years of experience in logistics, supply chain operations, or inventory management.
  • Prefer 5-7 years of healthcare experience in large multi-hospital systems.
  • Minimum 2 years of leadership experience managing and developing team members.
  • Advanced project management, computer, and presentation skills required.

Responsibilities

  • Lead day-to-day operations enhancing customer service and satisfaction.
  • Manage and optimize inventory management technologies including RFID and Kanban.
  • Develop strategies to improve operational efficiency and leverage data analytics.
  • Build relationships with hospital leadership and key stakeholders.
  • Track performance metrics, identify improvements, and implement corrective actions.
  • Hire, train, coach, and evaluate onsite team members.
  • Implement new programs and logistics solutions in collaboration with various teams.

Benefits

  • Inclusive work culture reflecting IDEAL values (Integrity, Development, Excellence, Accountability, Listening).
  • Opportunity to work closely with hospital leadership and operational teams.
  • Engagement in strategic customer relationships and service expansions.
Full Job Description
Location:Onsite - Durham, NC (Required)

Salary: $85,000-$95,000
The anticipated salary range for this position is $85K-$95K, with final compensation based on experience, skills, education, and location.

Position Summary

The QSight Hospital Operations Manager is responsible for leading Owens & Minor's QSight program within the hospital, partnering closely with the Sr. Manager, Hospital Operations to optimize supply chain performance and customer satisfaction. This role oversees inventory management technologies, including RFID, perpetual inventory, and Kanban systems, while managing daily operations, logistics services, and onsite team members. The Hospital Operations Manager works closely with hospital leadership and internal stakeholders to ensure contractual obligations, operational goals, and key performance indicators are consistently achieved.

Key Responsibilities
  • Lead day-to-day QSight hospital operations while delivering exceptional customer service.
  • Manage inventory management programs, including RFID, perpetual inventory, and Kanban solutions.
  • Develop strategies to improve operational efficiency, streamline processes, optimize PAR levels, and leverage data analytics.
  • Build and maintain strong relationships with hospital leadership and key customer stakeholders.
  • Track and report performance metrics, identify opportunities for improvement, and implement corrective actions.
  • Hire, train, coach, and manage onsite teammates, including conducting performance evaluations.
  • Lead implementation of new programs, logistics services, and technology solutions.
  • Partner with Sales, Supply Chain Performance, and Operations leadership to support customer engagements, business reviews, and service expansion.
  • Ensure contract compliance, expense management, staffing, invoicing, and successful execution of Statements of Work (SOWs).
  • Foster an inclusive, collaborative culture that reflects Owens & Minor's IDEAL values: Integrity, Development, Excellence, Accountability, and Listening.
Qualifying Experience
  • Bachelor's degree required; BA, BS, MBA, CPA, or CPIM credentials are highly preferred.
  • Broad knowledge of hospital supply chain, distribution, materials management, inventory management, engineering, finance, or business administration.
  • Minimum 5 years of experience in logistics, supply chain operations, inventory management, project management, or strategic account management.
  • 5-7 years of healthcare experience supporting large hospitals or multi-hospital health systems is highly preferred.
  • Minimum 2 years of leadership experience managing, hiring, coaching, developing, and motivating team members.
  • Advanced project management, computer, and presentation skills.
  • Ability to manage multiple priorities and adapt in a fast-paced environment.
  • Strong organizational skills with the ability to prioritize work and meet deadlines.
  • Excellent attention to detail with a high degree of accuracy.
  • Outstanding verbal and written communication skills.
  • Demonstrated ability to build collaborative relationships and work effectively with colleagues and customers from diverse backgrounds and cultures.

Preferred Qualifications
  • Experience working directly with hospital operations and clinical supply chain teams.
  • Knowledge of RFID, perpetual inventory, Kanban, or other inventory management technologies.
  • Experience presenting performance metrics and business reviews to executive leadership.


If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

About Owens & Minor

Owens & Minor, Inc. (NYSE: OMI) is a global healthcare solutions company that incorporates product manufacturing, distribution support and innovative technology services to deliver significant and sustained value across the breadth of the industry – from acute care to patients in their home. Aligned to its Mission of Empowering Our Customers to Advance HealthcareTM, more than 15,000 global teammates serve over 4,000 healthcare industry customers. A vertically-integrated, predominantly Americas-based footprint enables Owens & Minor to reliably supply its self-manufactured surgical and PPE products.

Owens & Minor Careers

Join the dynamic team at Owens & Minor, a leading global healthcare solutions company. With a rich history and a vibrant culture of innovation and leadership, there has never been a better time to explore job opportunities with us. Work You’ll Do At Owens & Minor, we empower our team to drive the healthcare industry forward through cutting-edge solutions and unparalleled client service. Our commitment to diversity and professional growth makes Owens & Minor not just a workplace but a place to build a meaningful career. Transform the Healthcare Industry Join our team to help healthcare organizations operate more efficiently and effectively using our innovative supply chain solutions. At Owens & Minor, you will work alongside industry experts dedicated to improving patient outcomes and reducing healthcare costs. Lead with Us Step into a role that harnesses your skills and passion for leadership. Owens & Minor is uniquely positioned at the intersection of healthcare solutions and technological innovation, providing a platform for professional growth and industry leadership. Collaborate with Experts Become part of a global team that values collaboration and diversity. Our network of professionals spans across continents, all working together to make a significant impact in healthcare. With over 15,000 dedicated team members, your potential for networking and professional development is expansive. Owens & Minor Jobs and Internship Programs We offer a range of career and internship opportunities designed to attract the best and brightest. Whether you're a seasoned professional or a recent graduate, Owens & Minor provides the tools and training to take your career to the next level. Innovate with Us Engage in work that challenges and fulfills you. Owens & Minor is at the forefront of healthcare innovation, constantly seeking better ways to serve our clients through advanced technology and strategic insights. Be Part of Our Culture Experience a culture that promotes career growth and supports your personal and professional development. Owens & Minor is committed to offering benefits that enhance your life and work, including comprehensive health benefits, diversity training, and flexible working arrangements. Future-Proof Your Career With Owens & Minor, the path to success is filled with opportunities to advance. Our supportive environment is designed to cultivate your talents through ongoing training and leadership programs. Explore Discover how Owens & Minor is revolutionizing healthcare: - Implementing advanced distribution strategies to enhance supply chain efficiency. - Leveraging data analytics to predict healthcare trends and improve client service. The Owens & Minor Difference Our combined expertise in healthcare solutions and our commitment to innovation and diversity make Owens & Minor a leader in the industry. Clients and healthcare providers trust Owens & Minor to deliver operational excellence and drive transformative outcomes. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. SEARCH OWENS & MINOR JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Owens & Minor.
Learn more about Owens & Minor
Size
6,900 employees
Market Cap
$1.4 billion
Industry
Healthcare
Net Income
$29.8 million
Founded
1882
5 Year Trend
+0.1%
Revenue
$8.4 billion
NASDAQ
OMI
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Owens & Minor

More Hospitals & Medical Centers Jobs

Find similar QSight Hospital Operations Manager jobs:

NationwideRaleigh, NC