QA Training Specialist - Tempe, AZ

Tempe, AZ 85281In-Person
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or relevant experience required; specialization in Education, Communication, or Training preferred.
  • Strong oral and written communication skills.
  • Excellent organizational abilities.
  • Proficient in Microsoft Windows and Office applications.
  • Ability to manage multiple tasks and deadlines effectively.

Responsibilities

  • Assist in coordinating and delivering various training sessions for diverse job functions.
  • Support logistics for training sessions across the DSS organization.
  • Handle administrative tasks such as scheduling, material preparation, and classroom setup for training.
  • Manage Learning Management System (LMS) records on SharePoint and ISOtrain.
  • Oversee shared department communications to ensure timely responses and efficiency in operations.
  • Collaborate with training team on development projects to enhance training initiatives.

Benefits

  • Opportunities for professional development and certification.
  • Collaborative work environment with cross-functional team exposure.
  • Potential for flexible and dynamic work arrangements.
Full Job Description
Job Description

Job Description

The Associate Training Specialist is responsible for the assisting in the coordination and delivery of high-quality educational services and solutions. Associate Training Specialists provide administrative support in the implementation of training programs and in the ongoing facilitation and tracking of training initiatives and requirements. This position involves close collaboration with leaders and associates throughout the organization to ensure that educational solutions are accurate, comprehensive, and applicable to the needs of the business.
• Assists in the facilitation of various technical and non-technical training to associates and business partners with diverse job functions and varied technical background and expertise
• Supports logistics and facilitation of training sessions by business partners throughout the DSS organization
• Performs administrative and logistical tasks related to training, including preparation and distribution of materials, scheduling and communication of sessions, and preparing physical and virtual classrooms for training
• Manages LMS functions of SharePoint and ISOtrain as applicable to ensure that accurate records of completed training are maintained
• Manages shared department mailboxes and takes a leading role in ensuring that communication and responses occur on a timely basis
• Works with colleagues on Training Team to on development projects to maximize opportunities to contribute to team projects and initiatives

Additional Qualifications/Responsibilities

Qualifications
• Bachelor's degree or equivalent professional experience required. Degree program or professional certification in Education, Communication, Training, or a related field is beneficial.
• Strong oral and excellent written communication skills; excellent organizational skills
• Strong computer skills necessary, including Microsoft Windows and Office applications
• Ability to independently manage multiple tasks/assignments, meet deadlines and act with the flexibility and initiative to thrive in a dynamic environment of rapidly changing needs
• Ability to effectively interact and develop constructive and cooperative relationships with subject matter experts and other business partners

Pay Range: $

75000 - 142500 USD

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