OverviewThe Quality Assurance (QA) Supervisor provides day-to-day leadership while ensuring compliance with FAA regulations, company policies, manufacturer maintenance data, and customer requirements. The QA Supervisor is responsible for leading QA Inspectors, promoting a culture of safety and regulatory excellence, supporting aircraft return-to-service activities, and driving continuous improvement throughout the maintenance organization.
The QA Supervisor serves as a key operational partner to Production, Maintenance Planning, Maintenance Control, Engineering, Supply Chain, and Mobile Repair Teams (MRT), balancing regulatory compliance with efficient aircraft delivery. This team supports our commitment to delivering the highest quality in private aviation by ensuring consistent design, amenities, configurations, and connectivity across all aircraft.
This role reports to the Accountable Manager and is 100% onsite. This is a full-time position, and hours of work are 7am to 5:30pm (four 10-hour shifts) and one weekend per month (subject to change).
QA Supervisor Responsibilities:- Lead, coach, and develop the Quality Assurance team by assigning daily priorities, mentoring inspectors on FAA regulations, company procedures and best practices, conducting performance evaluations, and fostering a culture of accountability, safety, and continuous improvement.
- Participate in hiring, onboarding, and mentoring QA personnel.
- Ensure regulatory compliance with FAA Part 145, Part 43, and applicable Part 91 and Part 135 regulations, Repair Station Manual (RSM), Quality Control Manual (QCM), FAA-approved procedures, Company policies, and OEM maintenance manuals/approved technical data.
- Oversee inspection activities, including required Inspections (RI), buy-back inspections, hidden damage inspections, conformity inspections, return-to-service documentation, Airworthiness determinations, work package review, and sign-off support.
- Ensure inspection resources are aligned with production schedules to minimize aircraft downtime while maintaining regulatory compliance.
- Drive quality performance by leading internal audits, corrective and preventive actions (CAPA) initiatives, root cause investigations, and continuous improvement efforts that improve first-pass quality, reduce rework, repeat discrepancies, and inspection findings.
- Maintain regulatory documentation and audit readiness by ensuring accuracy, completeness and retention of maintenance records, FAA forms, Inspection documentation, Aircraft logbook entries, Airworthiness documentation, and digital maintenance tracking systems.
- Serve as the primary quality liaison during FAA inspection, customer audits, and OEM interactions while promoting Safety Management System (SMS) principles, just culture reporting, supporting corrective actions, and reinforcing human factors awareness.
Required Education and Experience: - FAA Airframe & Powerplant (A&P) Certificate required
- High school diploma or GED required; Bachelor's degree preferred
- Minimum 10 years of aircraft maintenance experience, with at least 4 years of Quality Assurance or Inspection
- Previous leadership or supervisory experience within a Part 145 Repair Station or aviation maintenance environment
- Thorough understanding of FAA regulations
- Strong technical knowledge of turbine aircraft
- Excellent written and verbal communication skills
- Strong organizational and analytical abilities
- Ability to interpret technical manuals and engineering documents
- Proficiency with computerized maintenance tracking and MRO systems; experience with CAMP, Corridor, or ERP/MRO software preferred
Preferred Qualifications- Inspection Authorization (IA) preferred
- Experience supporting Challenger, Citation, Gulfstream or Bombardier experience
- Training or certification in SMS, Root Cause Analysis, Lean or Continuous Improvement experience
Additional Requirements- Must have reliable transportation to and from the job site
- Must pass pre-employment drug screen and background check
- Proficiency in the Windows operating environment
- Physical capability to work in tight spaces, at heights, on-wings, use ladders, operate tugs, operate lifts, and lift weights up to 75lbs
- Travel may be required
Benefits: - Comprehensive medical, dental, and vision plans.
- 401k program with company matching and 100% vested immediately.
- Life Insurance and long/short-term disability
- Employee Assistance Program (EAP).
- Empty leg flight benefits
