Creative Information Technology

QA Manager - Richmond, VA

Creative Information Technology • $110K — $130K *
Falls Church, VA 22042In-Person
Healthcare
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 15 years of experience with large-scale Medicaid Member Eligibility Processing software.
  • 10 years of experience coordinating SIT, UAT, and End-to-End (E2E) testing activities on large projects.
  • 10 years of experience in test scenario development, case creation, data preparation, execution, defect tracking, and reporting.
  • Excellent communication and stakeholder engagement skills, able to relay technical concepts to non-technical audiences.
  • 10 years of experience with executive management reporting and presentations.
  • 10 years of experience working with Mainframe systems.
  • 10 years of experience in data analysis.
  • 10 years of experience in meeting facilitation.
  • Knowledge of programming logic.
  • 10 years of experience collaborating with vendors and multidisciplinary teams.

Responsibilities

  • Lead all Quality Assurance activities for the HR1 Medicaid project, ensuring compliance with state Medicaid requirements.
  • Manage the full testing lifecycle including strategy development, planning, execution, and reporting.
  • Coordinate testing efforts by organizing meetings and supporting user acceptance testing (UAT).
  • Maintain defect management processes and validate data integrity across systems.
  • Identify risks and partner with the PMO office for project oversight.
  • Oversee System Integration Testing (SIT), UAT, and End-to-End Testing (E2E) for Medicaid systems.
  • Develop test cases, prepare data, and verify software changes while resolving escalated issues.

Benefits

  • Opportunity to work on high-impact state projects that affect public health services.
  • Collaboration with multiple state agencies and external vendors for diverse exposure.
  • Engagement with executive management, providing valuable experience in leadership communication.
  • Dual focus on systems analysis and QA, enhancing skill sets in both domains.
  • Possibility for professional growth within a robust healthcare software environment.
Full Job Description
QA Manager - Richmond, VA

Role and Responsibilities
  • This position is for a Systems Analyst/QA Manager for the HR1 Medicaid project will lead all Quality Assurance activities, ensuring deliverables meet state Medicaid requirements while coordinating closely with multiple state agencies, business teams, and external vendors. This role manages the full testing lifecycle, including designing the overall test strategy, planning, execution, reporting, detailed test data preparation, and overseeing End to End (E2E) testing.
  • The SA/QA Manager will coordinate testing efforts with business teams to obtain user scenarios and test cases, organize meetings, support UAT, ensure proper test coverage and traceability, and perform test readiness reviews. Additional responsibilities include maintaining defect management processes, validating data integrity across systems, ensuring consistent QA documentation and standards, and conducting post test assessments to confirm resolution of issues. The role also identifies risks early, partners with the PMO office for project oversight, and ensures strong communication across agencies, vendors, and project leadership throughout the HR1 implementation.
  • Responsible for all System Integration Testing (SIT), User Acceptance Testing (UAT), and End2End Testing (E2E) for the MMIS and MES modules as well as the testing of configured Commercial off the Shelf (COTS) applications, and the conversion and integration of data from other systems in Medicaid Enterprise Systems (MES Modules and COTS products). Significant experience in managing the defect triage calls with multiple vendors and tracking the defects to closure in a timely fashion is required.
  • Expected to have the ability to understand the requirements and design of the project and able to develop test cases, test data and verify the software changes and to problem solve issues that are escalated and serve as liaison between the developer and the Business User.

Minimum Qualification
  • Experience with large-scale Medicaid Member Eligibility Processing software - 15 years required.
  • Experience coordinating SIT, UAT, and End-to-End (E2E) testing activities on large-scale projects - 10 years required.
  • Experience in test scenario development, test case creation, test data preparation, test execution, defect tracking, and metrics reporting - 10 years required.
  • Excellent communication and stakeholder engagement skills, including the ability to explain technical concepts to non-technical audiences - 15 years required.
  • Experience with executive/management reporting and presentations - 10 years required.
  • Experience working with Mainframe systems - 10 years required.
  • Experience in data analysis - 10 years required.
  • Experience with meeting facilitation - 10 years required.
  • Knowledge of programming logic - 10 years required.
  • Experience collaborating with vendors, system integrators, and multidisciplinary teams - 10 years required.

Desired Qualification
  • Experience with Teradata

About Creative Information Technology

Creative Information Technology is a software development company that specializes in custom software development, web development, and mobile app development. The company was founded in 1998 and is headquartered in Wilmington, Delaware. Creative Information Technology's clients include small and medium-sized businesses across a range of industries.
Learn more about Creative Information Technology
Size
100 employees
Industry
Information Technology
Founded
1998
* Ladders Estimates

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