PlayStation

QA Lead - Social

PlayStation • $148K — $222K *
US-AnywhereRemote in United States
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in QA for gaming or software development
  • Proficiency in technical testing for backend systems with minimal player interaction
  • Skilled in defining QA strategies aligned with business and project demands
  • Experience managing external QA teams effectively
  • Knowledge of gaming social systems such as matchmaking and chat features
  • Strong collaboration and negotiation skills with cross-disciplinary teams
  • Ability to adapt QA plans based on risk and business needs

Responsibilities

  • Develop in-depth product understanding from both player and technical perspectives
  • Create and execute a comprehensive QA strategy for social elements of multiplayer games
  • Identify and proactively address quality issues in processes and toolchains
  • Collaborate with engineering to implement tooling and automation strategies
  • Train and oversee external QA staff in executing QA plans
  • Work with QA Director to establish and uphold quality assurance standards

Benefits

  • Comprehensive medical, dental, and vision coverage
  • 401(k) matching program
  • Generous paid time off policy
  • Wellness program offerings
  • Employee discounts on Sony products
  • Potential for a performance-based bonus package
Full Job Description
QA Lead - Social

As a QA Lead at teamLFG, you will drive the QA Strategy for the Social areas of an Unannounced Project from production to launch. You will work closely with Design, Production, Engineering, and Art team counterparts to understand the complex systems that drive the Social area of a competitive PvP game. You will then use that knowledge to design QA plans and strategies to ensure the quality of the holistic game experience. You will work with the QA Director to establish good QA processes and evangelize them throughout the team. Most importantly, you will work with a fun, dedicated, cross-disciplinary team devoted to turning a creative dream into a new franchise at PlayStation.

RESPONSIBILITIES
  • Develop an understanding of the product from both a player value and technical systems point of view
  • Build, maintain, and execute a cross-disciplinary QA strategy for the Social portions of a competitive multiplayer game
  • Spot problems in our processes and toolchains to identify and solve quality issues as early as possible
  • Partner with engineering to identify and build tooling and automation strategies that make the product more stable
  • Train and supervise a team of external QA staff as part of your QA plans
  • Work with the QA Director to help define and maintain team-wide quality assurance standards and practices attuned to the needs of the business

REQUIRED SKILLS
  • Proficiency with technical testing for systems that have limited player-facing experiences (matchmaking, crossplay/cross save, account entitlements)
  • Ability to define a QA strategy that incorporates business, project, and systems needs
  • Ability to quickly understand how the systems in the game are built and use that knowledge to design efficient test coverage
  • Ability to negotiate, ratify, and drive plans in alignment with cross-disciplinary leads
  • Understanding of risks, constraints, business needs, and player value and ability to adjust plans accordingly
  • Experience directing external Test or QA staff
  • Experience with social experiences in games such as: matchmaking, friends, clans, chat systems, trust and safety features
  • Embrace a "we" culture in addition to being an outstanding collaborator and communicator

NICE-TO-HAVE SKILLS
  • Experience managing full-time QA staff
  • Experience working on a project from pre-production to live support
  • Experience shipping a live-service game requiring high sustained game stability and quality
  • Experience developing and shipping a title using Unreal Engine
  • Experience with a variety of platforms (PC, Console)
  • Degree in Computer Science, Game Design, or related fields


At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.

$148,000-$222,000 USD

About PlayStation

PlayStation is a video game brand that consists of four home video game consoles, as well as a media center, an online service, a line of controllers, two handhelds and a phone, as well as multiple magazines. The brand is produced by Sony Interactive Entertainment, a division of Sony, with the first PlayStation console released in December 1994, followed by the PlayStation 2 in 2000, the PlayStation 3 in 2006, the PlayStation 4 in 2013, and the PlayStation 5 in 2020. PlayStation also has a strong online presence, with the PlayStation Network (PSN) which provides online gaming, streaming services, and access to the PlayStation Store. The PlayStation brand has become one of the most successful video game brands in history, with over 500 million consoles sold worldwide.
Learn more about PlayStation
Size
9,000 employees
Industry

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