PW Client Associate

Citizens Bank

$78K — $99K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Candidates may be required to hold Series 7 & 66 or 63/65 certifications.
  • Undergraduate degree preferred but not mandatory.
  • Foundational knowledge of investment and banking products essential.
  • Detail-oriented with a strong customer focus.
  • Excellent professional verbal and written communication skills.
  • Prior experience in brokerage or Registered Investment Advisor (RIA) required.

Responsibilities

  • Provide day-to-day support to Wealth Managers.
  • Lead the onboarding process for new clients.
  • Manage client relationships by maintaining strong connections with high net worth clients.
  • Communicate investment updates and market insights to clients.
  • Prepare and present performance reports to clients.

Benefits

  • Competitive medical, dental, and vision coverage.
  • Retirement benefits including employer contributions.
  • Maternity and paternity leave.
  • Flexible work arrangements including work from home options.
  • Education reimbursement for professional development.
  • Wellness programs to support employee health.
  • Generous paid time off policy that exceeds legal requirements.
Full Job Description
Job Description

The Wealth Manager Client Service Associate (CSA) is responsible for providing day-to-day support to Wealth Managers. The CSA leads onboarding and service for new and existing clients. The incumbent is responsible for client relationship management, which includes developing and maintaining strong relationships with high net worth clients. Lastly, he/she is responsible for client communication and education, which includes the communication of investment updates, market insights, and performance reports.

Qualifications, Education, Certifications and/or Other Professional Credentials
  • Candidates may be required to hold Series 7 & 66 or 63/65
  • Undergraduate degree a plus
  • Foundational knowledge of investment and banking products
  • Detail oriented and customer focused
  • Professional verbal and written communication
  • Prior brokerage or RIA experience

Hours & Work Schedule
  • Hours per Week: 40
  • Work Schedule: Monday - Friday
  • Required in office 4 days at location posted/1 day work from home


Pay Transparency

The salary range for this position is $37.50 - $47.59 per hour, plus an opportunity to earn additional discretionary incentive earnings. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

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