State of Iowa

Public Service Manager 2 - Office Manager

State of Iowa$99K — $142K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree from an accredited institution.
  • 6+ years of management-level experience in relevant fields (finance, human resources, etc.).
  • Significant experience in budget preparation and policy development.
  • Strong supervisory skills in managing administrative staff.
  • Experience in compliance with state and federal regulations.

Responsibilities

  • Oversee daily operations of the Office of the State Medical Examiner.
  • Supervise administrative assistants, autopsy technicians, and morgue attendants.
  • Manage billing for autopsy and testimony services.
  • Assist in budget preparation and office policy development.
  • Ensure compliance with state and HHS policies.
  • Coordinate accreditation activities with the National Association of Medical Examiners.
  • Support educational programs and manage approval processes for Medical Examiner Investigators.

Benefits

  • Health, Dental, and Vision Coverage for employees and families.
  • Generous paid time off including vacation and sick leave.
  • Robust retirement plans with state contributions.
  • Flexible spending accounts for medical and dependent care expenses.
  • Life and long-term disability insurance offerings.
  • Access to an Employee Assistance Program for various support needs.
  • Employee discount programs on goods and services.
Full Job Description
Salary : $99,964.80 - $142,355.20 Annually
Location : Ankeny - 50023 - Polk County, IA
Job Type: Full-time
Job Number: 27-00561
Agency: 400 Health & Human Services - Public Health
Opening Date: 08/26/2026
Closing Date: 9/7/2026 11:59 PM Central
LinkedIn Tag: #LI-DNP
Point of Contact:

Job Description
This is a non-merit position. Candidates must follow the instructions in the "To Apply" section. Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.

The Iowa Office of the State Medical Examiner is seeking an Office Manager to oversee daily administrative and operational functions of the office. This position supervises administrative assistants, autopsy technicians, and morgue attendants while ensuring consistent workflow, adherence to policies, and high-quality support for medicolegal operations.

The Office Manager manages billing for autopsy and testimony services, assists with budget preparation and office policy development, and provides administrative support for legislative proposals, constituent concerns, hiring processes, and HR matters. The role also oversees compliance with State and HHS policies, manages subpoenaed record fulfillment, and coordinates accreditation activities with the National Association of Medical Examiners.

Additional responsibilities include supporting IOSME-sponsored educational programs and managing the approval process for County Medical Examiner Investigators.

Benefits

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:
  • Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
  • Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
  • Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
  • Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
  • Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
  • Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
  • Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.

For additional information on benefits click here.

Click here to see how we compare with other employers or offers by using our Total Compensation Calculator.

Background Checks

Applicants will be required to complete a background check to be considered for this position.

Minimum Qualification Requirements
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Graduation from an accredited four-year college or university and experience equal to six years of full-time management-level work in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation.

2) Ten years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation.

3) All of the following (a and b):

a. Six years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation; and

b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

4) All of the following (a, b, and c):

a. Four years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation; and

b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience; and

c. A combination of a total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

5) Current, continuous experience in the state executive branch that includes eighteen months of full-time work as a Public Service Manager 1 or comparable specific management-level position.

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
  • Yes - I understand and agree.
  • No

02

PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
  • No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
  • Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited four-year college or university with a bachelor's degree? IF YES - How many years do you have of full-time management-level work in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation?
  • Not applicable - I do not have a Bachelor's Degree
  • Less than one year of the identified experience
  • One year to less than two years of the identified experience
  • Two years to less than three years of the identified experience
  • Three years to less than four years of the identified experience
  • Four years to less than five years of the identified experience
  • Five years to less than six years of the identified experience
  • Six years of more of the identified experience

04

How many years of full-time management-level work experience do you have in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation?
  • Less than two years of the identified experience
  • Two years to less than four years of the identified experience
  • Four years to less than six years of the identified experience
  • Six years to less than eight years of the identified experience
  • Eight years to less than 10 years of the identified experience
  • 10 years or more of the identified experience

05

Do you meet ALL of the following (a and b): a. Do you have six years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation; ANDb. Do you have a combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.Note - total experience and education from "a" And "b" must equal a minimum of 10 years
  • Yes
  • No

06

Do you meet ALL of the following (a, b, and c):a. Do you have four years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation? IF YES:b. How many years do you have of post high school education in any field and additional full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience; ANDc. How many years of graduate-level education and additional full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.Note - Total experience and education from "a" "b" AND "c" must equal a minimum of ten years. The experience used to count for A cannot be the same experience used for B or C
  • Yes
  • No

07

If you are a CURRENT employee for the State of Iowa (executive branch) how many years of full-time experience for the State of Iowa as a Public Service Manager 1 or comparable specific management-level position do you have?
  • No experience as a Public Se

About State of Iowa

The State of Iowa is a government entity responsible for providing services and programs to the residents of Iowa. The state government is divided into three branches: the executive branch, the legislative branch, and the judicial branch. The executive branch is headed by the Governor of Iowa, who is responsible for implementing and enforcing state laws. The legislative branch is responsible for making laws, while the judicial branch is responsible for interpreting laws and administering justice. The State of Iowa was admitted to the Union on December 28, 1846, and has since become known for its agriculture, manufacturing, and renewable energy industries.
Learn more about State of Iowa
Size
18,000 employees
Industry

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