Salary: $63,650.73 - $108,206.24 Annually
Location : Leesburg, VA
Job Type: FT Hourly W BN
Job Number: 27-00739
Department: Family Services
Opening Date: 09/01/2026
Closing Date: 9/15/2026 11:59 PM Eastern
FLSA: Non-Exempt
Grade: 121

ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION.

Introduction

Loudoun County is one of the fastest growing counties in the country, known for its excellent quality of life and strong economy, while embracing its historic presence. Located 35 miles west of Washington DC, Loudoun County offers a diverse blend of cultural, recreational, and educational opportunities.

Loudoun County Department of Family Services seeks a dedicated and experienced professional for a Public Benefits Case Reviewer. The successful candidate will join the Public Benefits team within the Department of Family Services which envisions better health, safety, and well being for all. We support individuals and families in the community to live their best lives while advocating for those most vulnerable and respecting their right to self-determination.
Job Summary

This position performs advanced case review work for SNAP, TANF, and all Medical Assistance programs. Responsibilities include evaluating cases for compliance with timeliness and accuracy requirements, identifying error trends and root causes, developing training recommendations, and reporting findings to leadership. The role also ensures corrective actions are completed within established timeframes.

In addition, this position supports SNAP Management Evaluation Reviews as well as state and regional reviews and audits. The employee may provide intermittent supervisory coverage and assist with both initial and ongoing eligibility determinations when needed.

The ideal candidate will demonstrate:

• Comprehensive knowledge of policies and procedures for complex federal, state, and local SNAP, TANF, and Medicaid programs.
• Experience with data collection and analysis to evaluate and improve work quality.
• Strong communication skills, with the ability to present information clearly and effectively.
• Ability to interpret and apply policy accurately in eligibility determinations.
• Strong interpersonal skills to build and maintain effective working relationships with clients, staff, partners, and the public.

Hiring salary is commensurate with experience.

Minimum Qualifications
Bachelor's degree in related field four (4) years of experience in public benefits/public assistance programs at the level of Public Benefits Program Specialist II or above and or equivalent combination of education and experience.

Job Contingencies and Special Requirements

Pass pre-employment background to include criminal, credit, Child Protective Services (CPS), and DMV. Valid driver's license and good driving record (driving records may be reviewed annually for continued qualification).

Loudoun County Government offers a variety of benefits to both regular full time and part time employees. To view the comprehensive benefits package we have to offer you when you join our team, please click
Employees hired into Regular Part-Time Intermittent positions are eligible for limited County employee benefit programs, based on the position's regularly scheduled hours. Benefits eligibility for temporary employees are dependent on duration of assignment and number of scheduled hours.
01

Which statement below best describes the highest level of education you have completed?

• Less than a high school diploma or equivalent
• High school diploma or equivalent (GED)
• Associate degree
• Bachelor's degree
• Master's degree or higher

02

If you possess a degree, is it in a field related to the position?

• Yes
• No
• Not Applicable

03

How many years of professional experience do you have working with public benefits or public assistance programs at the level of Public Benefits Program Specialist II or above?

• No experience
• Less than 1 year of experience
• 1 year but less than 2 years of experience
• 2 years but less than 3 years of experience
• 3 years but less than 4 years of experience
• 4 years but less than 5 years of experience
• 5 years but less than 6 years of experience
• 6 years but less than 7 years of experience
• 7 years but less than 8 years of experience
• 8 or more years of experience

04

Describe your experience determining eligibility for SNAP, TANF, and Medicaid. Which programs have you worked with most extensively?
05

Do you have professional experience working in local government?

• Yes
• No

06

Our work hours are typically Monday-Friday, 8:30 a.m. to 5:00 p.m. on a hybrid telework schedule - Can you work this schedule? (Please note, for the first 90 days all new hires are expected to report in-person during their training period).

• Yes
• No

07

At times, the Department of Family Services staff must respond to community and or emergency needs caused by inclement weather, natural or human-made disasters, etc. Therefore, in these very rare instances, all DFS staff must be available to work beyond the normal workday to include nights, weekends, and holidays, as required to perform functions of the position and/or situation. In addition, you may be required to work at an alternative worksite(s) within the County to perform duties that support the operational needs of the department. Would these requirements pose an issue for you?

• Yes
• No

Required Question