TeleTech

Public Affairs Specialist

TeleTech$77K — $176K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in strategic communication, including articles and briefing materials
  • Proficiency in Microsoft Office, especially PowerPoint
  • Ability to work independently and collaboratively with diverse stakeholders
  • Strong attention to detail for clear and accurate communication
  • Active TS/SCI clearance with polygraph
  • Bachelor's degree and 6+ years of experience in communications or Master's degree and 4+ years of experience.

Responsibilities

  • Design and develop communication materials for various stakeholders
  • Collaborate on internal and external messaging initiatives
  • Author articles, briefings, and newsletters to inform the workforce
  • Craft engaging content that leverages different media forms
  • Utilize communication tools like PowerPoint and Web Press effectively.

Benefits

  • Health, life, and disability insurance offerings
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Recognition awards for exceptional performance.
Full Job Description
Public Affairs Specialist
The Opportunity:

Key to an organization's growth is strong stakeholder communication that represents and supports its mission, values, and objectives. As a communications and public affairs professional, you know how to inform and engage key audiences and help promote an organization's desired reputation. We're looking for an experienced public affairs specialist like you to design, develop, produce, and advise on a variety of internal and external communication materials and media.

As a public affairs specialist on our team, you'll closely impact the development of creative solutions to complex problems. Your self-guided yet collaborative spirit will shape and nurture relationships with team members, stakeholders, and clients to create engaging content that informs the workforce.

As a collaborator on all aspects of oral and written communications, you'll author news articles, talking points, newsletters, website content, and workforce messages. Your creative-thinking and business-oriented mindset will guide your client to inform key audiences through words, images, and sound with tools like PowerPoint, Web Press, and Outlook.

You Have:
  • 4+ years of experience creating strategic communication plans or products, including news articles, workforce messages, weekly activity reports, briefings, and talking points
  • Experience with Microsoft Office applications, including PowerPoint
  • Ability to work individually and in a team environment, and engage with stakeholders at all levels of the organization
  • Ability to pay attention to detail to ensure that products are clear, concise, accurate, and free from grammatical errors
  • TS/SCI clearance with a polygraph
  • Bachelor's degree and 6+ years of experience with communications, or Master's degree and 4+ years of experience with communications


Nice If You Have:
  • Experience supporting the Intelligence Community or the Department of Defense
  • Experience creating content that adheres to the AP Stylebook
  • Bachelor's degree in Journalism, Communication, Public Relations, English, or Marketing


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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