The Provider Education and Engagement Specialist supports provider network success by creating, delivering, and maintaining educational resources, training programs, and engagement initiatives. This role ensures providers are informed about policies, procedures, and program requirements to promote collaboration and consistency across the network.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:- Develop, deliver, and maintain educational resources, training programs, and engagement initiatives to support provider network success
- Ensure providers understand policies, procedures, and program requirements to promote collaboration and consistency across the network
- Conduct live and virtual training sessions and maintain and reference materials
- Collaborate with internal teams to ensure educational content reflects current policies and operational updates
- Serve as a point of contact for internal provider education and support, addressing questions and facilitating resolution of operational issues
- Organize provider engagement events such as webinars
- Create and distribute provider newsletters and updates
- Support initiatives to improve provider satisfaction, retention, and alignment with network goals
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:- Demonstrated understanding of healthcare operations, program processes, and regulatory requirements
- Demonstrated proficiency in Microsoft Office Suite and virtual training platforms (e.g., Teams)
- Demonstrated skills in analytical thinking, problem-solving, and time management in fast-paced environments
- Demonstrated ability to work independently and collaboratively, manage multiple priorities, and meet deadlines with accuracy and professionalism
- Demonstrated ability to perform detailed work with a high degree of accuracy
Preferred Qualifications:- Experience supporting provider networks within government-contracted healthcare programs
- Demonstrated familiarity with provider portals and healthcare data tools
- Proven ability to tailor education and communication strategies to diverse provider audiences
- Proven excellent verbal and written communication, presentation, and interpersonal skills across diverse teams and organizational levels
- Demonstrated bilingual or multilingual capabilities
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
