PWC

Provider Clinical Operations Consultant, Senior Manager

PWC$124K — $280K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or higher in a relevant field
  • 7+ years of experience in health services operations
  • Advanced skills in business transformation and process optimization
  • Proven track record in stakeholder engagement
  • Experience leading strategic operations management initiatives
  • Strong analytical skills with a focus on operational excellence
  • Demonstrated ability to develop and coach high-performing teams

Responsibilities

  • Lead large-scale operations consulting projects in health services
  • Develop and implement strategies to improve client service delivery
  • Utilize data analytics for operational enhancements
  • Engage stakeholders for feedback to refine strategies
  • Coach teams for a culture of continuous improvement
  • Conduct market research to inform transformation initiatives
  • Apply change management techniques for operational transitions

Benefits

  • Medical, dental, and vision coverage
  • 401k plan with company match
  • Paid holidays and vacation days
  • Personal and family sick leave
  • Access to annual discretionary bonuses
Full Job Description

Industry/Sector

Health Services

Specialism

Operations

Management Level

Senior Manager

Job Description & Summary

The Opportunity

As a Provider Clinical Operations Consultant, Senior Manager, you will engage with clients in the health services sector to drive operational improvements and strategic initiatives. Within our Management Consulting practice, you will leverage your skills to deliver impactful solutions that enhance client operations and performance. This role involves working closely with clients to identify opportunities for process optimization and implementing innovative strategies to achieve their goals.

As a Senior Manager, you will lead large projects, applying your sound judgment and strategic advising skills to navigate complex challenges. You will motivate and coach teams, fostering a collaborative environment that encourages problem-solving and innovation. Your role will involve interacting with clients at a senior level, providing insights and guidance to drive project success and contribute to the firm's business strategies.

In this role, you will have the opportunity to develop high-performing teams and deepen your skills in operations consulting. You will be instrumental in crafting and conveying clear, impactful messages that align with client objectives, confirming that projects are executed with operational excellence. Your commitment to excellence and ability to manage complexity will be key to your success in this dynamic environment.

Responsibilities

- Leading large-scale operations consulting projects within the health services sector
- Developing and implementing strategic operations processes to enhance client service delivery
- Utilizing analytical thinking and business data analytics to drive operational improvements
- Engaging with stakeholders to gather feedback and refine operational strategies
- Coaching and mentoring teams to foster a culture of continuous improvement and operational excellence
- Conducting market research to inform business transformation initiatives and optimize service delivery models
- Applying change management techniques to support clients in navigating operational transitions
- Building and maintaining relationships with clients to understand their operational needs and challenges
- Facilitating workshops and strategic questioning sessions to identify opportunities for process optimization
- Collaborating with cross-functional teams to design and implement innovative operations strategies

What You Must Have

- At least a Bachelor's degree
- At least 7 years of experience

What Sets You Apart

- Preference for at least one of the following fields of study: Accounting, Actuarial Science, Analytics/Data Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Government/Public Policy, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Risk Management/Insurance
- Demonstrating advanced skills in business transformation and process optimization
- Leading strategic operations management initiatives in health services
- Utilizing analytical thinking to drive operational excellence
- Excelling in stakeholder engagement and relationship building
- Innovating change management strategies for client support
- Developing high-performing teams through effective coaching and feedback

Travel Requirements

Up to 80%

Job Posting End Date

The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

About PWC

PwC is a multinational professional services network of firms headquartered in London, United Kingdom, operating as partnerships under the PwC brand. PwC ranks as the second-largest professional services network in the world and is considered one of the Big Four accounting firms, along with Deloitte, EY and KPMG. PwC firms operate in 157 countries, 742 locations, with 276,000 people. As of 2020, 26% of the workforce worked in the Americas, 26% in Asia, 32% in Western Europe, 5% in Middle East and Africa and 11% in Central and Eastern Europe and Central Asia.
Learn more about PWC
Size
284,000 employees
Industry
Founded
1998

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