Bank of America Corporation

Protective Svcs Mgr - Kansas City, MO

Bank of America Corporation • $80K — $95K *
Kansas City, MO 64118In-Person
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years of experience in law enforcement, investigative work, or military special operations.
  • Experience with security technology and physical security systems management.
  • Residence within the Kansas City, MO area or immediate surrounding region.
  • Strong verbal and written communication skills for stakeholder interaction.
  • Demonstrated critical thinking and decision-making abilities during crises.
  • Proven capability to build relationships across various organizational levels.
  • Self-motivated with an ability to work independently and manage others.

Responsibilities

  • Manage incidents like robberies and workplace violence, ensuring timely updates and documentation.
  • Coordinate with on-site management during crises, providing training on security and risk mitigation.
  • Build relationships with management and key stakeholders to ensure compliance with legal standards.
  • Conduct security assessments to identify risks in various facilities and implement remediation strategies.
  • Oversee guard deployment and security equipment projects in assigned areas.
  • Collaborate on physical security planning for new facilities and renovations.
  • Investigate incidents and ensure accurate documentation according to specified processes.

Benefits

  • Flexible work hours and potential for remote work.
  • Opportunities for professional growth and career advancement.
  • Participation in a crisis management team for hands-on experience.
  • Comprehensive training programs and resources available for employee development.
  • Access to a network of external security experts for knowledge sharing.
Full Job Description
Job Description:

This job is responsible for the implementation of the bank's physical security programs, policies, and procedures throughout a market or region. Key responsibilities include crisis and incident management and documentation, conducting routine threat vulnerability assessment surveys, contributing to security related projects, and managing a guarding force and other security vendor relationships. Job expectations include maintaining quality connections with various business partners throughout the markets to facilitate awareness and training of security programs and initiatives.

Responsible for management and implementation of the security program for Kansas City, MO and surrounding area/states. Responsible for the protection of all corporate assets to include employees, premises, and property for a dedicated area or region. Manages security programs related to physical security, threat management or technical security. Provides consultation to client and business partner management teams. Conducts security reviews of banking centers, administrative and operations buildings based on risk assessment factors. Consults with local LOB managers and provides assistance and issue resolution. Participates in investigations of physical security incidents and other incidents as directed, providing timely documentation. Functions as team lead during security-related incidents and when designated as the duty officer; is responsible for ensuring SOACC is kept up to date as incidents/events unfold. The PSM will be the bank's liaison to law enforcement and advise the local leadership on security related legal and regulatory requirements.

The Protective Services Manager (PSM) will develop cost effective plans to manage access control and security risk to the bank. The PSM is a member of the crisis management team and is the in-house consultant to management in response to threats and natural disasters. May provide consultation and guidance to line and senior management, as well as other key stakeholders and internal customers on security-related issues. Develops and maintains effective, active working relationships with primary clients, business partners, team members, and external contacts that are relevant to the PSM's specific area of responsibility and actively fosters an environment of teamwork. Provides leadership, directly or through influence, to meet all objectives of the corporate security program and to address unplanned events. Able to work independently and may manage entry level professionals, or interns.

Responsibilities:
  • Manages incidents including robberies, burglaries, workplace violence, thefts, and other security related incidents while providing timely updates to stakeholders and completing documentation.
  • Oversees, coordinates, and provides direction to on-site management when dealing with crises or emergency events and trains teams on appropriate security, safety, and risk mitigation strategies.
  • Builds and maintains relationships with all levels of management and key stakeholders, such as local market leaders, financial center managers, facility managers, and external security experts to ensure adherence to local, state, and federal law.
  • Conducts security assessments to identify and remediate risk in financial centers, remote ATMs, and administrative/operations buildings.
  • Manages guard deployment strategy and security integrator work, including security equipment related projects for assigned areas of responsibility.
  • Partners with stakeholders in the physical security planning and installation process for new facilities and renovations.
  • Investigates, responds to, and documents incidents following specified times and processes, including in-person response as appropriate
  • Conducts Threat Vulnerability Assessments on facilities and implements recommendations to reduce the identified risks
  • Partners with Life Safety and Threat Management on incidents to assess behaviors and activities and help ensure the safety of our facilities and people
  • Drives relationships across all lines of business in a geographic area, ensuring the Front Line Units are connected to security and related reporting channels
  • Ensures accuracy of invoices and adherence to budgets
  • Maintains relationships with facility and security vendors and provides project support to ensure physical security best practices
  • Supports executive protection and major events support on an as needed basis


Required Qualifications:
  • Must have 5+ yrs experiences in either prior law enforcement, investigative experience, or military special operations experiences.
  • Experience in working with security technology - previous experiences defining physical security system standards, upgrades, maintenance, and day to day supervision of systems.
  • Position requires residence within the Broward County area or immediate surrounding region to support operational needs.
  • Excellent Communication Skills (verbal and written) and be able to interact with internal and external customers/leadership.
  • Critical Thinking skills - have demonstrated abilities to make critical decisions during critical events.
  • Proven ability to develop effective relationships across divisional lines and to work with all levels of the company, including senior management.
  • Demonstrated ability to be self-motivated/self-starter.
  • Strong Influencing skills - have the ability to interact and work closely with internal and external stakeholders.
  • Must have adaptability - be able to understand the different lines of business in the bank and tailor solutions to meet their needs.
  • Proficient computer skills - working with MS Office suite.
  • Valid Driver's License.
  • Must be able to provide own transportation to respond in a timely fashion to events.
  • Must be able to respond to matters and issues off regular work hours.


Skills:
  • Attention to Detail
  • Crisis Management
  • Decision Making
  • Facilities Management
  • Issue Management
  • Access and Identity Management
  • Customer and Client Focus
  • External Resource Management
  • Policies, Procedures, and Guidelines Management
  • Stakeholder Management
  • Analytical Thinking
  • Critical Thinking
  • Executive Presence
  • Presentation Skills
  • Problem Solving


Shift:
1st shift (United States of America)

Hours Per Week:
40

About Bank of America Corporation

Bank of America Merrill Lynch is the corporate and investment banking division of Bank of America. It provides services in mergers and acquisitions, equity and debt capital markets, lending, trading, risk management, research, and liquidity and payments management. It was formed through the combination of the corporate and investment banking activities of Bank of America and Merrill Lynch following the acquisition of the latter by the former in January 2009. Bank of America completed the acquisition of Merrill Lynch & Co on 1 January 2009. Bank of America began rebranding all of its corporate and investment banking activities under the Bank of America Merrill Lynch name in September 2009. In April 2010, Bank of America Merrill Lynch appointed Christian Meissner as head of investment banking for Europe, Middle East and Africa. In April 2011, Bank of America Merrill Lynch integrated its corporate and investment banking operations into a single division. In October 2013, Bank of America Merrill Lynch was recognised as the Most Innovative Investment Bank of the Year in The Banker's Investment Banking Awards.

Bank of America Corporation Careers

Join the dynamic team at Bank of America Corporation, a premier global financial institution where innovation, leadership, and growth go hand in hand. As one of the largest banks in the world, we offer unparalleled job opportunities and a culture that values diversity, inclusion, and professional growth. Work You’ll Do At Bank of America Corporation, you’ll be part of a team that’s dedicated to making a real difference. Whether you’re helping families buy their first home, advising businesses on expansion, or developing cutting-edge financial technologies, your work will have an impact. Our commitment to leadership in the financial industry has never been stronger, and we need passionate, skilled professionals to lead our journey. Explore a World of Opportunities From entry-level positions to leadership roles, Bank of America Corporation offers a variety of career paths in areas such as investment banking, technology, marketing, and risk management. Our job opportunities span the globe, providing the chance to work alongside the best in the industry and develop skills that will propel your career forward. Internship Programs Kickstart your career with Bank of America Corporation’s internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that complements your academic studies. Interns gain invaluable networking opportunities, receive mentorship from seasoned professionals, and learn about the culture and operations of a global financial leader. Benefits and Growth Bank of America Corporation is committed to the well-being and continuous professional development of our team members. We offer a competitive benefits package that supports the health, financial stability, and work-life balance of our employees. Our training programs and development initiatives ensure that every team member has the opportunity to grow and advance within the company. Inclusive Culture We believe our strength lies in our diversity. Bank of America Corporation fosters an inclusive environment where all employees can thrive. Through diversity training and a commitment to equal opportunities, we cultivate leadership and innovation that reflect the wide-ranging communities we serve. Join Our Team Are you ready to advance your career at a company that’s at the forefront of the financial industry? Explore the positions available at Bank of America Corporation and find where your skills and interests align with our needs. We are continuously hiring and looking for individuals who are curious, creative, and eager to drive change. Stay Connected Keep up to date with the latest from Bank of America Corporation Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that match your career interests and get insider tips that can help you during your application and interview process. Bank of America Corporation is not just a company—it’s a place where you can shape your future and the future of finance. Join us and be part of a team that’s redefining what a bank can be.
Learn more about Bank of America Corporation
Size
208,000 employees
Market Cap
$260.3 billion
Industry
Finance & Insurance
Net Income
$17.8 billion
Founded
1998
5 Year Trend
-1.4%
NASDAQ
BAC
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Bank of America Corporation

More Business Services Jobs

Find similar Protective Svcs Mgr - Kansas City, MO jobs:

NationwideKansas City, MO