Amazon

ProServe Partner, Programs, ProServe Partner Organization

Amazon$143K — $194K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of professional or military experience
  • Experience in structuring and negotiating complex agreements
  • Proficient with sales CRM tools like Salesforce
  • Ability to re-imagine AI applications for program outcomes
  • Demonstrated success in managing complex partner programs

Responsibilities

  • Own and nurture strategic relationships with select partners to drive pipeline development
  • Ensure partner accountability for opportunity progression and conversion rates
  • Co-sell alongside partners on opportunities and lead discovery calls
  • Manage partner-sourced opportunities from qualification to deal closure
  • Engage in customer-facing conversations about ProServe commercial constructs
  • Orchestrate cross-functional support on deals to enhance velocity
  • Analyze account assignments and optimize coverage strategies

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching program
  • Paid time off and parental leave
  • Employee Assistance Program and Mental Health Support
  • Flexible Spending Accounts and adoption reimbursement options
Full Job Description
Would you like to be part of a team that is redefining the Cloud industry by driving measurable AWS revenue growth through strategic partner-led customer acquisition? Amazon Web Services Professional Services (ProServe) has identified a $137M incremental ARR opportunity in thousands of existing AWS customers with high-growth attributes who have never had a ProServe engagement. We are looking for a world-class PPO ProServe Account Executive to own and drive our partner ecosystem in generating and converting this pipeline at scale.

As a PPO ProServe Account Executive within the ProServe Partner Organization (PPO), you will own and drive the strategic relationships and operational cadence with select Partners in our partner network such as Accenture, EPAM, Deloitte, Slalom, Thoughtworks, Kyndryl, and Effectual. The Program leverages Partner reach and scale to generate ProServe pipeline from a curated cohort of ~6,800 high-growth-potential AWS customers. You will drive partner accountability for account coverage, pipeline creation, opportunity progression, and conversion. This is a strategic partner management, pipeline generation, and deal acceleration role, not a cloud delivery role.

This role reports directly to the Sr. ProServe Partner Leader, and operates within the ProServe Partner Organization (PPO). This Program uses a programmatic, wave-based coverage model leveraging AI-powered Sales Agents, GenAI-powered account intelligence, and ProServe Investment to systematically convert high-DSI-potential customers into ProServe engagements. You will be the connective tissue between these partners and AWS driving strategic alignment, ensuring account assignments are actioned, pipeline is building, feedback loops are tight, velocity targets are met, and escalations are resolved with minimal oversight.

Key job responsibilities
• Own and drive the strategic and operational relationships with select partner organizations (I.e. Accenture, EPAM, Deloitte, Slalom, Thoughtworks, Effectual) responsible for generating pipeline across ~6,800 accounts.
• Drive partner accountability for account coverage commitments, pipeline creation targets, opportunity progression, and conversion to ProServe engagements.
• Co-sell directly alongside partners on partner-originated opportunities. Once a partner identifies and qualifies a customer need, join discovery calls, shape the ProServe solution proposal, and present the AWS value proposition to customer decision-makers.
• Own the ProServe deal through closure on partner-sourced opportunities (prime or sub): once partners originate and qualify pipeline, take ownership of opportunity progression from qualified stage through SOW execution, MSA creation (if necessary) navigate internal AWS approvals (legal, investment committees), and drive deals to booking.
• Lead customer-facing conversations on ProServe commercial constructs once partners have opened the door. Articulate Fixed Price packaging, investment models, and engagement value to C-suite and VP-level buyers alongside the partner account teams who originated the opportunity.
• Orchestrate cross-functional deal support on partner-originated deals by engaging ProServe Solution Architects, Delivery Leads, and Pricing teams to accelerate deal velocity and remove technical or commercial blockers before they stall progression.
• Coordinate with existing AWS Account Teams (ProServe PAEs, Account Managers, and Technical Account Managers) on partner-originated opportunities where target accounts roll up to parent accounts already covered by established AWS teams. Ensure alignment on customer engagement strategy, avoid conflicts with in-flight motions, and leverage existing account relationships to accelerate deal progression.
• Own the wave-based account assignment strategy: design and optimize account distribution to partners, manage the 30-day review cycle, analyze coverage gaps, process returned accounts, and reassign for maximum coverage and conversion.
• Design, lead, and continuously iterate on partner cadences (weekly pipeline reviews, monthly business reviews) to track progress, remove blockers, and accelerate deal velocity.
• Leverage AI-powered Sales Agent outputs and GenAI-powered account intelligence to equip partners with account-specific sales plays, customer research, and propensity-to-buy signals that accelerate their prospecting.
• Own end-to-end pipeline reporting and analytics across the partner ecosystem: accounts contacted, opportunities created, pipeline TCV, conversion rates, and velocity against the 200 new-logo target.
• Own and govern ProServe Investment allocation for partner-led opportunities, ensuring compliance with the adjusted 1x ARR-to-Investment guardrail and tracking payback period.
• Proactively identify high-performing partner motions, systematize best practices, and drive adoption across the partner ecosystem. Surface patterns in partner feedback to inform program iteration.

A day in the life

As a PPO ProServe Account Executive, you will be the operational hub connecting AWS and our partner ecosystem. Your days will include running pipeline review cadences with partner leads, analyzing account coverage and conversion data, distributing AI-generated account intelligence to partners, coordinating account assignments and reassignments, tracking partner progress against velocity targets, and removing blockers that slow deal progression. You will lead across a select set of partners simultaneously, each with different working styles, geographic strengths, and specializations.

The ideal candidate will possess strong strategic partner management skills, exceptional operational rigor, executive-level communication, and the ability to influence without authority across multiple external organizations. You should have a demonstrated track record of independently owning complex partner programs, driving pipeline outcomes, and holding senior partner stakeholders accountable in a co-sell environment. You will be comfortable working in a programmatic, data-driven environment where GenAI tools accelerate account research, and where success is measured by pipeline creation velocity, partner coverage rates, and ultimately, new ProServe customer acquisition that drives downstream AWS spend growth.

BASIC QUALIFICATIONS

- 5+ years of professional or military experience

- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals

- Experience with sales CRM tools such as Salesforce or similar software

- Re-imagining the application of AI tools to drive Program outcomes.

PREFERRED QUALIFICATIONS

- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units

- Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, IL, Chicago - 143,700.00 - 194,400.00 USD annually

USA, NY, New York - 158,100.00 - 213,800.00 USD annually

USA, TX, Dallas - 143,700.00 - 194,400.00 USD annually

USA, VA, Arlington - 143,700.00 - 194,400.00 USD annually

USA, WA, SEATTLE - 143,700.00 - 194,400.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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