About the OpportunityThis is an opportunity for an experienced Property Manager to oversee the day-to-day operations of a 530-unit, three-property portfolio in New Rochelle, NY. This diverse assignment includes a luxury lease-up community, a stabilized market-rate asset, and an affordable housing property.
The Property Manager will serve as the on-site leader responsible for the operational, financial, and regulatory performance of the portfolio. This role requires someone who can move fluidly between three distinct operating models in a single day: driving lease-up velocity and marketing at the newest community, protecting NOI and delivering a high-touch resident experience at the stabilized asset, and maintaining strict compliance at the affordable property.
The ideal candidate has hands-on experience in all three environments, holds properties to a luxury standard of service and presentation, and can confidently manage a team, a budget, and a diverse resident base.
Role & ResponsibilitiesLeasing & Lease-Up- Drive leasing velocity at the lease-up property, including pricing strategy, marketing coordination, and conversion tracking against absorption goals.
- Train and motivate leasing staff to meet monthly leasing quotas and maintain a competitive close ratio.
- Conduct regular competitive market surveys and adjust pricing and concession recommendations accordingly.
Stabilized Operations- Manage renewals, rent increases, and resident retention strategy to protect occupancy and revenue at the stabilized asset.
- Oversee day-to-day building operations, service requests, and vendor performance to maintain a high standard of resident experience.
- Partner with maintenance staff on preventative maintenance planning and capital project coordination.
Affordable Housing Compliance- Ensure the affordable property remains in full compliance with applicable program requirements, including income certifications and recertifications.
- Prepare for and support agency, investor, and lender compliance audits and inspections.
- Maintain accurate tenant files, waitlists, and program documentation in accordance with program guidelines.
Financial & Reporting- Own the P&L for all three properties; manage budgets, control expenses, and provide accurate monthly variance reporting.
- Prepare and present rent rolls, delinquency reports, and operational dashboards.
- Approve invoices, manage AP/AR processes, and monitor collections.
Team & Vendor Leadership- Supervise on-site leasing, administrative, and maintenance staff across the portfolio; establish performance expectations and provide coaching.
- Source, negotiate, and manage vendor and service contracts while ensuring quality and cost-effectiveness.
- Coordinate with maintenance teams on unit turns, work orders, and building systems.
Resident Relations- Serve as the escalation point for resident concerns across all three properties, resolving issues promptly and professionally.
- Draft and distribute resident communications, including notices, event promotions, and policy updates.
- Uphold Fair Housing standards in all leasing, compliance, and resident-facing activities.
Qualifications- Minimum of 4-5 years of property management experience, with direct experience across at least two of the following: lease-up, stabilized market-rate, and affordable housing (LIHTC or Section 8).
- Working knowledge of affordable housing compliance requirements, including LIHTC, Section 8/HAP, HCR, or HUD programs.
- Proven track record managing budgets, P&Ls, and financial reporting for a multi-property portfolio.
- Proficiency with Rent Manager, Yardi, or similar property management software, along with Microsoft Office and Excel.
- Strong leadership skills with experience supervising on-site leasing and administrative staff.
- Excellent written and verbal communication skills, with the ability to represent ownership professionally with residents, vendors, and regulatory agencies.
- New York Real Estate Salesperson License preferred, but not required.
- Fair Housing Certification required (or must be obtained within 30 days of hire).
- Reliable transportation and willingness to travel between all three properties as needed.
Compensation$110,000 - $130,000, commensurate with experience.
