OverviewWe are currently seeking a Property Manager, who will be based in La Mesa, California, and will manage the operations of Grossmont Center and Escondido Promenade. The ideal candidate will have experience in retail property operations and will utilize their experience to implement policies/procedures, set up controls and best practices. The Property Manager will partner with the financial and strategic directors of the region to be able to enhance the property’s value creation. The candidate must have experience that will enable them to be influential in the areas of operations, tenant relations, security, procurement, contract management and risk management in order to achieve maximum productivity and profitability while maintaining the highest level of corporate standards. This person will have the highest level of personal integrity, intelligence and broad thinking characteristics to succeed.
Responsibilities
- Serve as the primary point of contract for all merchant’s daily operating needs including general maintenance, tenant utilities, trash and parking management and respond in a timely manner.
- Manage service providers responsible for the day-to-day operational needs of the shopping center including repair and maintenance, landscaping, housekeeping, waste removal, security, etc., ensuring that property standards are maintained.
- Supervise on-site property operations team while developing and maintaining operational standards and procedures.
- Develop and implement proactive strategies to resolve property operational and compliance-related challenges.
- Develop and maintain positive tenant relations. Obtain tenant intel on sales and market comps.
- Perform regular site inspections to assess physical property condition, compliance and overall administration.
- Develop and review annual property operating budgets, monitor all purchases and expenses to ensure cost effectiveness and compliance with budget parameters, prepare monthly variance reports and quarterly budget reforecast reports. Manage all controllable expenses within budget without compromising the portfolio’s integrity.
- Create and maintain capital improvement plans while coordinating the specification, bidding, and execution of major maintenance projects and service agreements.
- Submit all routine reports including activity reports, variance reports, property inspections, roof inspections and lighting reports in a timely manner.
- Work cooperatively with Project Managers in Tenant Coordination to expedite the completion of Landlord work, delivery of spaces to tenants and the opening of tenants for business.
- Identify the significant issues affecting the property's performance. Implement programs or make recommendations to correct problems and enhance positive aspects of the property.
- Assist with performing A/R management via phone contacts, in person meetings and collections. Review and report status.
- Process all payables associated with assigned portfolio in timely manner.
- Develop and maintain a system for tracking vendor insurance certificates.
- Complete other various special projects and duties as assigned.
Qualifications
- Must have a minimum of 5 years’ prior property management experience; experience managing retail shopping centers is preferred
- Bachelor's Degree required or equivalent experience
- Excellent computer skills with proficiency in MS Office software
- Demonstrated experience budgeting, monitoring expenses, preparing monthly management and financial reports, and processing accounts payable
- Previous direct responsibility for negotiating and monitoring maintenance projects and service contracts
- Excellent communication skills and customer focus
- Well organized with excellent time management skills
- Demonstrated ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action
- Ability to perform essential on-site property inspections, including walking or standing for extended periods, with reasonable accommodations as needed
Salary Range: The typical total cash compensation range for this role is $135,000–$155,000 per year, inclusive of base salary and any applicable bonus. To ensure a fair and competitive offer, we take into account your job-related skills, experience, relevant trainings, and certifications.