Job Description:
Property Manager

Purpose:

Under general direction, this position manages all aspects of a single property or portfolio of properties, department-wide programs, or operations.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Coordinates and supervises the activities of skilled craft positions, including plumbing, electrical, Heating, Ventilation, and Air Conditioning (HVAC), involved in minor construction, building maintenance, and related activities, as well as the activities of Building and Grounds (or Custodial) staff or program.
• Responds to occupant needs and ensures that administrative, building, technical, and custodial staff resolve problems.
• Ensures all services provided to properties comply with City of Austin (COA) and Austin Facilities Management policies, procedures, regulations, contractual obligations, and standards.
• Conducts periodic property inspections and recommends and/or approves alterations, maintenance, and reconditioning.
• Contracts for and supervises vendor services as required.
• Serves as the primary contact for occupant department-specific points of contact (SPOCs) and Austin Facilities senior management.
• Develops, controls, and monitors annual budgets for operating and capital expenses, forecasts management plans, and prepares monthly performance reports.
• Evaluates the effectiveness and efficiency of programs, properties, and projects.
• Develops and recommends short- and long-range plans.
• Coordinates activities with other divisions and sections.
• Fosters COA and departmental safety culture and enforces safety rules.
• Develops and establishes goals, priorities, and procedures.

Responsibilities - Supervisor and/or Leadership Exercised:

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of management and budgeting principles.
• Knowledge of maintenance operations.
• Knowledge of applicable legislation and legal requirements.
• Knowledge of financial terms and principles.
• Knowledge of advanced analytical and quantitative skills.
• Skill in personnel management.
• Skill in budget development and administration.
• Skill in developing and maintaining good working relationships with contractors, other City employees, and the general public.
• Skill in using applicable software applications.
• Skill in data analysis and problem-solving.
• Skill in planning and organizing.
• Skill in oral and written communication.
• Ability to multitask and prioritize.
• Ability to provide efficient, timely, and courteous customer service.
• Ability to conduct advanced financial analysis.
• Ability to comprehend, analyze, and interpret complex documents.
• Ability to foster and develop systematic processes and continuous improvement principles.

Minimum Qualifications:

• Graduation from an accredited high school or equivalent, plus seven (7) years of experience in a related field, including three (3) years of experience in a supervisory capacity.
• One (1) additional year of education may substitute for one (1) year of the required experience, with a maximum substitution of three (3) years.

Licenses and Certifications Required:

None.

Preferred Qualifications:

• At least 3 years of professional experience in facilities management within a municipal environment.
• Proven track record in managing third-party vendor performance and enforcing service level agreements.
• At least 5 years of direct supervision, scheduling, and evaluation of maintenance technicians and trade specialists across various disciplines.
• Experience in managing and maintaining multi-site, multi-building complexes, including treatment plants, administrative buildings, and laboratories.
• Familiarity with budget or contract management.
• Knowledge of building automation control systems.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Willingness and ability to travel to multiple work locations.

Notes to Candidate:

The Property Manager oversees and directs facility operations, maintenance, and safety compliance. This role requires a strong understanding of core building systems, effective leadership, and strong problem-solving skills. The position will encompass a full range of responsibilities, including operations management, systems oversight, staff supervision, and ensuring safety and compliance.

Critical Employee:

• This position has been designated as critical for the City of Austin. Critical positions support activities that impact City or department operations. Work can be done at a designated work site or at an alternate work location. Critical employees may be reassigned to another area to provide essential services during extraordinary situations or emergency conditions.

Pay rate:

$71,630 - $90,980 annually

Position will be filled at the following location:

Waller Creek Center (625 E. 10th Street, Austin, Texas 78748)

Days and Hours:

Monday Through Friday, 7:00 AM - 3:00 PM

Benefits:

Working with Austin Water provides several health and welfare benefits, such as medical coverage, paid leave, a great retirement plan, training opportunities, and more - click HERE for more information.

When completing the City of Austin employment application:

• A detailed, complete employment application is required. It helps us evaluate your qualifications more effectively and will be used to determine your salary if you are selected for this position.
• Provide each job title and accurate employment dates for all jobs included on the application.
• Your work history should include the specific duties you performed, any supervisory or leadership responsibilities you held, and the equipment and computer software you utilized.
• The City of Austin employment application is an official document; we will not consider incomplete applications.
• A résumé is required but will not substitute for a complete employment application. Incomplete applications will not be considered.
• A cover letter is also required. In the cover letter, candidates should describe, in concise detail, their interest in the position and highlight any prior experience relevant to the role.

If you are selected to interview:

Your proficiency in specific competency areas for this job-Microsoft Excel,

Microsoft Word, Microsoft Outlook, PowerPoint, and General Maintenance-will be evaluated through skills testing. You must score at least 70% on each assessment. We will assess your skills and competencies before inviting you to an interview.

If you are selected as a top candidate:

• We will require verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees). You must provide proof of education from an accredited institution or organization.
• If you are in the military or a veteran, you must provide a copy of your DD-214 before confirming a start date.

Secondary Employment:

• All Austin Water employees are prohibited from accepting or engaging in any secondary employment that may conflict with or interfere with their duties and responsibilities to the Department.
• Austin Water will review all secondary employment.
• Employees must submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment.

90-day Provision:

This posting may be used to fill additional vacancies that occur within the department.

All Austin Water worksite locations are tobacco-free. The use of tobacco products and/or e-cigarettes is not permitted on any AW worksite, including construction sites, parking lots, garages, or in any personal vehicle located on the premises.

Electronic Notification to Applicants:

• Applicants will be notified via email about their application status as part of an ongoing effort to increase operational efficiency, promote a green environment, and minimize delays and costs.
• Ensure that the email address and contact information you provide are current, secure, and readily accessible to you. The City of Austin/Austin Water will not be responsible in any way if you do not receive email communications, fail to check your inbox, or fail to respond promptly.

Please note this posting may close at any time after 7 days.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply; however, the posting will close at 11:59 PM the day before the listed date. Complete all application steps, including attachments and submission, before that time.

We also recommend saving or printing a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.