Inside the Role

Lead the annual cycle of Strategy Development and cascade for the COO organization. Including creation and update of the Envisioned Future, annual goals and targets, Strategy Project tracking. Lead creation and review of KPIs, Metrics, and timelines for annual management of the COO office. Coordinate with each direct report function to the COO to ensure progress and accuracy of report status. Serve as primary contact for HR, CEO's office, Mexico Office, and Global IT office for all topics where coordination and communication is needed. Serve as the Business Continuity manager. Perform annual requirements and ensure ExCom requirements are met.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Pay offered dependent on knowledge, skills, andexperience

Benefits include annual bonus program; 401kcompany contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age;starting at 4 weeks paidvacation; 15 calendar holidays; 8 weeks paidparental leave; employee assistance program;comprehensive healthcare plans and wellnessprograms; onsite fitness (at some locations); tuitionassistance and volunteer paid time off; short-termand long-term disability plans.

What You Drive at DTFS

• Perform all aspects of Project Management related to the Strategy of the COO office. Produce metrics and KPIs reflecting the performance of all areas of the COO organization. Work closely with the Senior Management on Strategic Topics, problem solve, and facilitate cross functional alignment. Serve as the Business Continuity Manager. Perform all annual tasks related to this role.

• Seve as key contact for CEOs office, Global IT office, and other teams for preparation of communication and alignment of timelines, strategies, deliverables, budgets, and resource allocation.

• Prepare executive level communication documents for the COO and the Senior Management team of COO. Work closely with the CEOs office to ensure approval and review of any communication that is global. Work with colleagues at DTNA and in other regions as needed on alignment of messaging.

• Work closely with HR, Controlling, Mexico, Canada, and other areas to ensure that the Operations Senior Management team is current on all relevant and strategic topics, validate reporting and lead completion of annual cycles for budget, OP, etc.

• Lead and ensure completion of the Business Continuity Management function. This includes Business Continuity Planning, Crisis Management Process Development, Stakeholder Engagement and Regional Support, Training and Awareness as well as Executive Reporting.

Knowledge You Should Bring

• BS/BA and 5-7 years of relevant experience or 8 years of relevant experience in lieu of degree

• 2 years of previous exposure to Project Management

• 2 years of experience of continuous improvement fundamentals

• Ability to collect data and establish facts and identify trends and variances

• Ability to integrate information from a variety of sources with varied levels of complexity

• Ability to deliver results to the appropriate quality and timeline metrics

• Ability to communicate internally and externally with all levels of employees

• Interpersonal and written communication as well as presentation skills

• Influencing and negotiation skills

Exceptional Candidates Might Have

• Executive communication skills

• Power point, speaking, and collaboration skills

• Project and program management skills, including resource, schedule, cost, and scope management.

• Fluent in Spanish

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Charlotte, NC US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.