American Electric Power

Project Outreach Specialist Senior

American Electric Power$72K — $106K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant fields such as journalism, business, marketing, or communications.
  • Minimum two years of experience in Utilities, Corporate Communications, Customer Service, or related fields.
  • Strong public speaking and written communication skills are essential.
  • Demonstrated ability to manage multiple projects and assignments.
  • Experience in building and maintaining relationships with stakeholders.

Responsibilities

  • Engage with landowners to gather project routing information and address concerns.
  • Represent AEP Transmission to educate external stakeholders on project details.
  • Develop and implement effective customer outreach strategies for project success.
  • Support project management, engineering, and right-of-way teams in timely execution of projects.
  • Coordinate communication between stakeholders and project teams to enhance collaboration.

Benefits

  • Competitive total rewards package including discretionary incentives.
  • 401(k) plan with company match and pension options.
  • Comprehensive health insurance coverage.
  • Paid vacation and educational assistance opportunities.
  • Flexible travel requirements with opportunities for fieldwork.
Full Job Description
Job Posting End Date

Please note the job posting will close on the day before the posting end date.

Job Summary

This position supports the primary field customer relations and communications resource for public interaction and outreach on AEP Transmission projects. Responsible for assisting in identifying, developing, and coordinating delivery of overall outreach strategies to support the goals, philosophies, policies, initiatives, and day-to-day activities of AEP Transmission and its affiliates, including joint ventures. Key member of project siting team who interfaces with or supports interaction with external audiences, including individual customers and local officials. Requirements include excellent written and public speaking skills, excellent interpersonal skills, and strong business knowledge. Able to meet with affected or potentially affected customers to surface issues, solve problems, and bring local knowledge and insight to the siting process.

Job Description

What You'll Do:
  • Works directly with affected or potentially affected landowners to gain beneficial project routing information and resolves issues before and during the transmission line routing process.
  • Represents AEP Transmission and projects to external affairs teams and educates the public (landowners, thought leaders, elected officials) about proposed transmission projects.
  • Determines and guides customer outreach strategies that improve two-way communications and line routing success at the project level. Also will have the responsibility of directing outside consultants and resources in support of individual projects.
  • Provides field support to transmission siting, line engineering, right-of-way, and project management team to ensure projects are executed on time.
  • Works closely with Project Management, Line and Station Engineering, Right of Way, Corporate Communications, and External Affairs to foster two-way communications between key stakeholders and the project team to improve success in siting transmission projects. Coordinates deployment of resources accordingly.

What we're looking for

Note: This position is posted at multiple grade levels and offers a range of opportunities for advancement. The minimum qualifications outlined below apply to the Project Specialist with increased educational, skill, experience and certification requirements for the Project Outreach Specialist Sr. role.

Project Outreach Specialist (SG - 006)

Education requirements are listed below: Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations or public affairs, or related field.

Work Experience requirement listed below: Minimum two years of experience in Utilities, Corporate Communications, Customer Service, Marketing, Media Relations, Journalism, or related field.

Project Outreach Specialist Sr (SG-007)
Education requirements are listed below: Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations, public affairs, or related field.

Work Experience requirement listed below: Four years' experience in Utilities, Corporate Communications, Customer Service, Marketing, Media Relations, Journalism, or related field.

OTHER REQUIREMENTS:

Travel requirements are expected 25% of the time.
Physical demand level is Sedentary.

These are additional expectations for the job and could include specific work experience, license / certifications, preemployment testing, expectations about travel, shift work, etc.

1. The ability to handle multiple projects and assignments is critical.
2. May require extended hours to accomplish assigned tasks to meet requirements and schedules.
3. Some overnight travel to facilities and projects (field work) is required periodically.
4. Twenty to thirty percent travel time associated with this position.
5. Ability to hike one mile ten percent of the time.

PHYSICAL DEMANDS: List physical demands required for this job, but not limited to: Ability to hike one mile - 10 % of the time.

What you'll get:

In addition to base salary, AEP offers competitive total rewards including: discretionary annual/long-term incentives, 401(k), pension, health insurance, vacation, educational assistance, etc.

Compensation Data

Compensation Grade:

SP20-007

Compensation Range:

$72,380.00 - $106,354.00

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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About American Electric Power

American Electric Power generates, transmits, and distributes electricity, serving residential, commercial, and industrial customers nationwide. AEP serves millions of customers across 11 states. It operates in the generation, transmission, and distribution of electricity, providing power to residential, commercial, and industrial customers. AEP generates electricity using diverse sources, including coal, natural gas, nuclear, and renewable energy like wind and solar. The company maintains a vast transmission network that delivers electricity from power plants to local distribution systems, ensuring a stable and reliable power supply. AEP is actively involved in renewable energy initiatives, investing in wind farms and solar facilities to diversify its energy portfolio and reduce its environmental impact. Additionally, the company engages in community outreach, supporting education, environmental conservation, and various social initiatives.

American Electric Power Careers

Join the dynamic team at American Electric Power (AEP), one of the largest electric utilities in the United States, and ignite your career with a company known for its commitment to innovation and leadership in the energy sector.

Opportunities Await

At AEP, we offer a multitude of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking an entry-level position or a more senior role, our diverse range of employment options ensures that there's a place for every ambitious individual in our team.

Grow and Innovate

Embark on a journey of growth and professional development with AEP. Our company is at the forefront of the energy industry’s transformation, integrating sustainable and innovative practices that not only lead the market but also contribute to a greener planet. Engage in work that challenges the status quo, pushing the boundaries of what is possible in the energy sector.

Culture and Benefits

AEP is dedicated to fostering a culture of diversity and inclusion, where every team member’s contribution is valued. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. From comprehensive health benefits to professional development programs and diversity training, AEP ensures that our team is equipped for both personal and professional success.

Internship Programs

Kickstart your career with an AEP internship. Our programs provide invaluable industry experience and networking opportunities that pave the way for future employment. Interns at AEP work on real projects, learn from seasoned professionals, and gain the hands-on experience necessary to succeed in the fast-paced world of energy.

Leadership and Development

Leadership at AEP means more than guiding teams – it involves inspiring change and driving innovation. With leadership development programs, employees are prepared to take on challenging roles that shape the future of the company and the industry. Our focus on leadership and continuous improvement creates an environment where ambitious professionals can thrive.

Join Our Team

Explore the career possibilities at American Electric Power today. Search open positions that match your skills and interests. We are constantly hiring new talent and look for passionate, curious, and solution-driven team players. Prepare your resume, ace the interview, and join a company where your career can flourish.

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Explore American Electric Power Jobs

Whether you're a seasoned professional or new to the industry, AEP offers a dynamic work environment where innovation, leadership, and growth are part of everyday life. Join us in powering a new and brighter future for everyone.
Learn more about American Electric Power
Size
16,688 employees
Market Cap
$48.8 billion
Industry
Net Income
$2.2 billion
Founded
1906
5 Year Trend
+0.5%
Revenue
$14.9 billion
NASDAQ

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