Project Manager - Voice Service Modernization - Baton Rouge, LA
Role and Responsibilities This position will focus on large-scale infrastructure transitions and vendor management:
- Lead the project lifecycle for the AT&T Legacy Services Conversion Project (aka Copperto- Cloud (C2C) initiative), migrating approximately 13,000 statewide copper wire services to VoIP or LTE solutions.
- Provide oversight and resolution for AT&T ordering and provisioning issues.
- Support the management and monitoring of existing/new NCS network and voice ITB, RFP, RFR, RFI contracts to ensure state government and operational compliance.
Minimum Qualification- Minimum of 15 years' experience with telecommunications technologies.
- Advanced understanding of telecom vendors, available services, and project management
- workflows.
- Extensive knowledge of Centrex, and other AT&T service offerings, including infrastructure, features and billing processes.
- Direct experience delivering telecommunications services to State governments with an indepth understanding of their unique network/telecom needs.
- Experience leading financial and billing audits, with a focus on reconciling invoices, identifying billing errors, and quantifying cost savings.
- Extensive VoIP service implementation experience, including knowledge of network infrastructure requirements.
- Expertise in the development, structuring, and actively monitoring complex network and telecom contracts.
- Resources must reside within the Baton Rouge Metropolitan Area to support possible onsite needs.
