Blue Cross Blue Shield of Massachusetts

Project Manager, Scrum Master II

Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, IT, or related field.
  • 5+ years experience in project management, ideally within healthcare, insurance, or tech sectors.
  • Direct experience with automation and Generative AI projects preferred.
  • Strong grasp of project management methodologies like Agile, Scrum, and Waterfall.
  • Familiarity with project management software, particularly Jira and Clarizen is a plus.
  • PMP or CPMAI certification is a valued enhancement.

Responsibilities

  • Serve as a technical liaison and project manager, aligning business objectives with technical execution.
  • Lead the strategic planning and execution of multiple AI and automation initiatives.
  • Facilitate agile ceremonies to drive team progress and alignment.
  • Manage comprehensive project plans covering scope, timelines, budgets, and resources.
  • Act as the main communication point for project updates and risks to stakeholders.
  • Collaborate with cross-functional teams to resolve issues and enhance communication.
  • Identify project risks proactively, developing mitigation plans to meet objectives.

Benefits

  • Paid time off for work-life balance.
  • Comprehensive medical, dental, and vision insurance options.
  • 401(k) retirement plan for long-term savings.
  • Extensive well-being programs to support employee health and happiness.
Full Job Description
Your Day to Day
  • Technical Liaison & Stakeholder Management: Serve as a technical Project Manager with the ability to bridge the gap between business objectives and technical execution, effectively collaborating with developers, architects, and engineering teams to ensure project alignment with technical standards.
  • Lead the end-to-end planning and delivery of multiple AI, Generative AI, and automation initiatives that support key business and operational goals.
  • Facilitate key agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, to ensure continuous progress and team alignment.


  • Develop and manage detailed project plans, including scope, timelines, milestones, budgets, and resource allocation using tools like Jira and Clarizen.
  • Serve as the primary point of contact for all project-related activities, effectively communicating status, risks, and dependencies to stakeholders at all levels of the organization.
  • Foster a collaborative environment, working closely with cross-functional teams including IT, Data Science, DevOps, business leaders, resolving impediments and ensuring clear communication.


  • Proactively identify and manage project risks and issues, developing mitigation plans to ensure project objectives are met.
  • Support change management efforts by creating training materials, facilitating readiness sessions, and providing hands-on support to ensure the smooth adoption of new AI-driven tools and processes.
  • Define and track Key Performance Indicators (KPIs) to measure the success and impact of automation and AI solutions.
  • Ensure all project activities adhere to standards established by the technical project management office.


We're Looking For:
  • Proven ability to manage complex technology projects, translating intricate challenges into clear, actionable plans.
  • Excellent project management, organizational, and facilitation skills, with a track record of driving projects to successful completion.
  • Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
  • Exceptional verbal and written communication skills, with the ability to articulate a compelling vision and project status to diverse audiences, from technical teams to executive leadership.
  • A high degree of initiative, professionalism, and the ability to work independently in a fast-paced, dynamic environment.
  • Demonstrated ability to navigate complex organizational structures and build strong working relationships with key stakeholders.


What You Bring:
  • A Bachelor's degree in Business Administration, Information Technology, or a related field.
  • 5+ years of experience in a project management role, preferably in a healthcare, insurance, or technology-focused environment.
  • Direct experience managing projects in the areas of automation and/or Generative AI is strongly preferred.
  • Solid understanding of project management methodologies such as Agile, Scrum, and Waterfall.
  • Experience with project management software like Jira, Clarizen is a plus.
  • Certifications such as Project Management Professional (PMP) or Certified Professional in Managing AI (CPMAI) is a plus.

#LI-HYBRID

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

Location
BostonTime Type
Full time

Salary Range: $116,820.00 - $142,780.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

About Blue Cross Blue Shield of Massachusetts

Blue Cross Blue Shield of Massachusetts (BCBSMA) is a state licensed private health insurance company under the Blue Cross Blue Shield Association with headquarters in Boston. It is the largest health plan in Massachusetts, serving 2.8 million members. BCBSMA is committed to providing access to high-quality, affordable health care to help improve the health and well-being of its members and the communities it serves.
Learn more about Blue Cross Blue Shield of Massachusetts
Size
3,700 employees
Industry
Founded
1937

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