Project Manager - Replacement Windows & Doors

Infinity by Marvin

$85K — $95K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience in customer interaction and problem-solving.
  • Strong grasp of construction documents and installation techniques.
  • Ability to adapt to fast-paced work environments with a positive attitude.
  • High school diploma or equivalent.
  • Construction experience in home improvement or window replacement.

Responsibilities

  • Conduct final measurements for windows and doors.
  • Provide installation solutions based on customer needs and site conditions.
  • Serve as the on-site first point of contact and set homeowner expectations.
  • Communicate specific job details to installation crews for unique requirements.
  • Assist installation partners throughout the project lifecycle with their inquiries.
  • Allocate materials and accurately estimate job labor costs.
  • Resolve project and customer issues with professionalism and integrity.
  • Conduct job completion walkthroughs with homeowners, demonstrating product operation and documenting outstanding work.

Benefits

  • Company vehicle provided for work-related travel.
  • Essential tools and resources supplied to efficiently perform the job.
  • Cell phone for work communication needs.
Full Job Description
Job Overview

Our Project Managers are the face of Infinity Replacement on every job site. They advocate for our customers and ensure an exceptional installation experience. From final measurements to post-installation walk-throughs, Project Managers uphold our high standards and ensure every detail is right-before, during, and after installation.

Highlights of your role

  • Conduct final measurements for windows and doors.
  • Provide installation solutions that align with customer expectations and adapt production specifications to site conditions.
  • Serve as the first point of contact on-site: introduce yourself and the installation team, set expectations with the homeowner, and confirm job completion walkthrough timing.
  • Communicate job-specific details to installation crews, ensuring they are prepared for unique project requirements.
  • Assist installation partners with questions and concerns throughout the project lifecycle.
  • Allocate appropriate materials and accurately job-cost labor rates.
  • Resolve project and customer issues with efficiency, professionalism, and integrity.
  • Conduct job completion walkthroughs with homeowners, including:
    • Demonstrating window and door operation
    • Completing the Zero-Defect checklist
    • Delivering the customer gift bag
    • Documenting and following up on any outstanding work
  • We provide a company vehicle, essential tools, a cell phone, and any additional resources needed to perform the job successfully.


You're a good fit if you have (or if you can)

  • Proven experience working directly with customers and homeowners, with strong problem-solving skills.
  • Solid understanding of construction documents, methods, and installation techniques.
  • Versatility, flexibility, and a positive attitude in a fast-paced, evolving environment.


We also want to make sure you have

  • High school diploma or equivalent required.
  • Construction experience, especially in home improvement or window replacement.
  • Valid driver's license with a clean driving record.
  • Ability to lift, push/pull, and carry up to 40 lbs; stand for at least 6 hours per day; and climb ladders and stairs.
  • Experience measuring and installing replacement windows.


Compensation

$85,000 - $95,000, pay based on experience

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