General Motors

Project Manager Lead, GBST Incentives

General Motors$100K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree
  • 5+ years of project, program, or product management experience
  • Significant experience in leading complex, cross-functional initiatives
  • Strong ability to manage multiple workstreams and competing priorities
  • Demonstrated independent operation and sound judgment
  • Proven ability to influence teams and drive alignment without direct authority
  • Strong communication skills tailored to various audiences
  • Experience in project planning, issue/risk management, and status reporting
  • Strong analytical and problem-solving skills

Responsibilities

  • Lead project planning and execution across incentives initiatives
  • Build and manage integrated project plans and executive status updates
  • Partner with cross-functional teams to align scope and timing
  • Drive refinement of business requirements and user stories
  • Identify risks and remove roadblocks proactively
  • Coordinate cross-functional testing and implementation readiness
  • Support transformation initiatives that enhance operational efficiency
  • Influence outcomes across teams by building strong relationships

Benefits

  • Hybrid work model with flexibility
  • Opportunity to work on critical transformation projects
  • Supportive team culture focused on collaboration and alignment
  • Access to mentorship opportunities from experienced leaders
  • Engagement in significant initiatives that impact business outcomes
Full Job Description
Job Description

General Motors is seeking a Project Manager to support the GBST Incentives portfolio. This role will help drive planning, execution, and cross-functional delivery for key incentives initiatives, including Connected Incentives, CIMS/Claims-related work, Fleet incentives integration, and transformation efforts tied to OTDS and VBARS decommissioning.

This is a Leader role. At GM, a Leader is a fully qualified, experienced professional who works independently, applies broad functional knowledge, solves diverse non-standard problems, drives cross-team delivery, and serves as a mentor and resource to others.

What you'll do
  • Lead project planning and day-to-day execution across a portfolio of incentives initiatives with multiple stakeholders, dependencies, and delivery milestones
  • Build and manage integrated project plans, key milestones, RAID logs, decision logs, and executive-ready status updates
  • Partner closely with business, IT, product, finance, SAP/OTDS, CI, CIMS, Claims, and testing teams to align scope, timing, readiness, and issue resolution
  • Drive refinement of business requirements and user stories to support development, testing, deployment, and change readiness
  • Identify risks, remove roadblocks, escalate issues proactively, and help teams make timely, data-driven decisions
  • Coordinate cross-functional testing, implementation readiness, production support, and hypercare activities
  • Support transformation work that improves incentive processing, dealer experience, operational efficiency, and platform modernization
  • Influence outcomes across teams without direct authority by building strong relationships, facilitating alignment, and keeping work moving


Responsibilities
  • Own project timelines, deliverables, and interlock management for assigned GBST Incentives workstreams
  • Facilitate recurring project meetings, stakeholder reviews, working sessions, and leadership readouts
  • Translate broad business challenges into structured execution plans that can be implemented by cross-functional teams
  • Monitor progress against scope, schedule, and key milestones; highlight variances and recommend recovery actions
  • Ensure dependencies across business and IT teams are understood, documented, and actively managed
  • Support release planning and coordinate readiness across requirements, development, testing, communications, and business validation
  • Use data and analysis to communicate tradeoffs, support decisions, and demonstrate project value
  • Help improve project delivery discipline, processes, and team coordination across the broader incentives function


Required qualifications
  • Bachelor's degree
  • 5+ experience in project, program, or product management
  • Significant project or program management experience leading complex, cross-functional initiatives
  • Strong experience managing multiple workstreams, timelines, stakeholders, and competing priorities in a fast-paced environment
  • Demonstrated ability to operate independently and exercise sound judgment on significant matters consistent expectations at GM
  • Proven ability to influence cross-functional teams and drive alignment without direct people leadership
  • Strong written and verbal communication skills, including the ability to tailor messaging for working teams and leadership audiences
  • Experience with project planning, issue/risk management, dependency tracking, and status reporting
  • Strong analytical and problem-solving skills with the ability to identify options and recommend actionable solutions


Preferred qualifications
  • Familiarity with Agile, Waterfall, or hybrid delivery models
  • Experience translating business requirements into user stories and supporting refinement with technical teams
  • Experience coordinating UAT, release readiness, and production issue resolution
  • Knowledge of dealer-facing or enterprise process transformation efforts


What will make you successful
  • You are organized, proactive, and comfortable navigating ambiguity
  • You can bring structure to broad challenges and turn them into executable plans
  • You build trust quickly and work effectively across business and technical teams
  • You communicate clearly, escalate thoughtfully, and keep stakeholders aligned
  • You stay focused on delivery while balancing detail, risk, and business outcomes


Why join this team

This role offers the opportunity to help shape and deliver critical incentives transformation work at GM. The GBST Incentives portfolio is actively supporting Connected Incentives, Fleet integration, CIMS, SAP/Claims and modernization efforts that improve how incentives are managed across systems and processes.

Location: Hybrid. This role is categorized as hybrid. This means the successful candidate is expected to report to the - Global HQ Warren MI three times per week, at minimum [or other frequency dictated by the business]

Relocation: This role is NOT eligible for relocation benefits.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

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Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

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As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

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Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

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Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ

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