Job Role: Project Manager
Location: Baltimore, MD. Hybrid 3-days per week in office.
Reporting to: Director of Solutions Delivery Management
Hours of work: Typical hours of work are from 8:30 AM until 5:30 PM local time Monday through Friday. Flexibility of Working Hours dependent on location. Additional hours may be necessary as needed. This position is exempt from overtime.
Compensation: $90,000 - $130,000 depending on experience
Overview: The primary responsibility of the Project Manager is the successful delivery of the eProgesa, P.H.S/eTraceLine, Cosmas, and eDRM advanced software solutions to clients. This role provides day-to-day management of projects, including risk management and stakeholder communications, as well as facilitating project implementation and overcoming project barriers. Project Managers are domain and location agnostic. They may have a primary geographic location and/or functional domain but may be asked to work with other functional domains or other geographies.
Key Responsibilities- Define project scope, objectives and deliverables that support project goals in collaboration
with customers, teams, program managers, and other stakeholders - Define project charter & success criteria and disseminate them to involve parties throughout
project life cycle - Develop comprehensive project plans and associated communications documents based on
best practices - Set and deliver project delivery phases (marked by milestones) and obtain necessary acknowledgement from customers (signature), to ensure company's revenue recognition.
- Understand the needs of the client putting them in touch with the right colleagues when issues and opportunities are identified
- Coach, mentor, motivate and supervise project team members and contractors, and lead, prioritize and support them to take the actions needed to deliver
- Plan, identify, assign, and monitor the resources needed to deliver projects efficiently, to a high quality with outputs on time and to budget
- Build, develop, and grow the business relationships needed for the success of the project and
beyond - Monitor and drive project progress and, when necessary, adapt scope, timelines, and costs to
ensure that the project team delivers a satisfactory result to the customer - Proactively and collaboratively manage changes in project scope, identify and address potential issues well ahead of time, and ensure contingency plans are in place for when things go wrong
- Maintain project timeframes, budgeting estimates and status reports
- Conduct project postmortems, and identify and implement improvements to make things better next time
Objectives:- Projects delivered on time, on budget and within scope
- Customer Satisfaction
Qualifications:- Bachelor's degree in Business Administration, MIS, Computer Science or equivalent
- Project-Management Professional (PMP) certification- Project Management Institute
- Experience in IT project management, preferably in IT Healthcare industry
- Proficiency with Microsoft Office, including Microsoft Word, Excel, PowerPoint, etc. to perform critical job functions, trending, reporting metrics etc.;
- Exceptional leadership, time management, facilitation, and organizational skills
- Knowledge of various project management methodologies (e.g., agile/scrum)
- Cost and risk management skills
- Flexibility to travel onsite based on customer request
- Strong and natural leadership
- Excellent communication, interpersonal and negotiation skills
- Excellent written, oral, and presentation skills in English
- Autonomy required and capacity to work within a worldwide team
- Problem-solving skills and ability to find innovative ways to resolve them
- Comfortable working with customers and colleagues at all levels and from a variety of cultures and backgrounds
- Strong team player, with good critical thinking skills
- Good knowledge of budgeting and resource allocation procedures
- Experience improving how things are done, as well as making sure they get done
- Care passionately about ensuring the safety of our customers' patients
- Curious and enjoying working with different nationalities and cultures.
Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be While performing the duties of this position, prolonged periods of sitting at a desk and working on a computer may be required.
- Additionally, the employee is regularly required to talk or listen.
- The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls.
- The employee is occasionally required to stand, walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
- The employee must occasionally lift and/or move up to 15 pounds.
- Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
- The noise level in the work environment is usually moderate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
The pay range for this role is:
90,000 - 130,000 USD per year (Maryland)