Insight Enterprises Inc

Project Manager

Insight Enterprises Inc • $80K — $110K *
Hanover Park, IL 60133In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Engineering, Computer Science, IT or related field.
  • 3-4 years hands-on experience in a similar industry.
  • Familiarity with Windows, Cisco Systems, UNIX, Linux, Novell is a plus.
  • Proficiency in Microsoft Office Suite with emphasis on Excel, Visio, and Project.
  • Strong organization, communication, and problem-solving skills.
  • Demonstrated ability to analyze data for business decisions.
  • Deep project management experience and broad technology knowledge.

Responsibilities

  • Partner with pre-sales for customized program designs and operational alignment.
  • Review contracts for viability and cost confirmation prior to onboarding.
  • Support pre-sales in operational cost model development.
  • Lead risk assessment for signed Statements of Work (SOW) on assigned projects.
  • Launch the toll gate strategy and incorporate client customizations as needed.
  • Develop implementation strategies with documentation and stakeholder accountability.
  • Identify risks and aid engineers in developing mitigation plans.

Benefits

  • Flexible work schedule with potential for after-hours support.
  • Opportunities for professional development and training.
  • Collaboration with a supportive and experienced team.
  • Participation in innovative projects with cutting-edge technologies.
  • Emphasis on improving processes and client satisfaction.
Full Job Description
Requisition Number: 104921

Provide engineer support and project management for a wide variety of large and complex program onboardings to achieve successful completion and delivery of projects within scope, schedule and budget.

Primary Responsibilities

  • Partner with pre-sales to design the scope on customized programs and be the communication between operations and the pre-sales team to align capabilities
  • Review all contracts for operational viability and confirmation of operational costs
  • Support cost model development with pre-sales, ensuring all operational costs are captured in the model
  • Own SOW and cost model review and approval with stakeholders and ensuring absolute accuracy to the client deliverables
  • Provide leadership a risk assessment prior to SOW signature for all programs directly owned by you and your team
  • Launch and run the toll gate strategy and include client customizations as necessary
  • Develop the program implementation strategy with Sr. Managers by documenting process maps, RACIs, keeping a log on all action items and holding stakeholders accountable for their actions and deadlines
  • Determining POC design for the program and understand when the organization needs to test end to end processes vs when the organization needs a standard POC
  • Responsible for identifying risks and helping implementation engineers on their risks and mitigation plans and when necessary providing a completed staff work to leadership
  • Ensure a proper hand off between onboarding and the steady state program operations inclusive of: TAM training, finalized program process map delivery, run rate program RACI, sales order structure requirements, after action review & optimization opportunity review and a completed and approved POC
  • Actively seek to improve processes, find and drive efficiencies across all programs, with a continuous goal of reducing cost and enabling a positive client experience
  • Consistently demonstrate and model key organizational behaviors of customer service, teamwork, collaboration and excellence
  • Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and assigned staff
  • Establishes a professional relationship with the customer and interfaces constantly to maintain accurate status reports and project reviews
  • Own and manage POCs while designing and developing technical work instructions
  • Provide overview and engagement where needed for Infrastructure services in all areas needed: storage networking, Operating System, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration
  • Partner with Professional Services Team for infrastructure implementation
  • Responsible for the team's developmental goals and departmental level action plans
  • Joint ownership of complex project build out with Sr. PM
  • Joint ownership of tollgate changes and optimizations
  • Escalation management from the sales team and providing readouts to leadership
  • Responsible for the AAR for program onboarding
  • Flexibility to work outside normal work hours as required
  • Ownership of the internal weekly status meeting, ensuring feedback and continuous improvement is being followed by all teammates
  • Partnering with your team on developing content for executive level status updates on onboardings
  • Responsible for ensuring teammates follow best practices and proper procedures for onboarding

Requirements

  • Bachelor's Degree in Engineering, Computer Science, Information Technology or similar. Position requires 3-4 years hands on experience within similar industry. Familiarity with the following systems desirable: Windows, Cisco Systems, UNIX, Linux, Novell. Must be able to work with both ends of basic level testing as well as high level testing and documentation.
  • Hands on experience with Wired and Wireless networking, PC and server virtualization software, virus protection, backup systems.
  • Excellent organization, communication, negotiation and problem solving skills
  • Strong Proficiency in the Microsoft Suite including Outlook, Excel, Word, Visio, SharePoint, PowerPoint and Project
  • Strong Analytical skills such as being able to extract data, organize it, utilize it to make key business decisions and communicate/present it throughout the organization
  • Proven understanding of corporate account business needs and knowledge of the IT industry
  • A deep project management experience and broad technology knowledge with the ability to facilitate the architecting of solutions by mapping common customer business problems to reusable end-to-end solutions
  • Demonstrated ability to engage in senior level business and technology decision maker discussions


Value added skills

  • PM Experience
  • SAP experience
  • Certification in Project Management
  • LEAN or Agile Certification


The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Posting Notes: Hanover Park || Illinois (US-IL) || United States (US) || IT Infrastructure & Support || None || US - Hanover Park, IL ||

About Insight Enterprises Inc

Insight Enterprises Inc Careers

Join the dynamic team at Insight Enterprises Inc, a leading provider in IT solutions and services globally. As a hub of innovation and leadership, Insight Enterprises Inc offers unparalleled job opportunities for professionals eager to drive technological advancements and transformative solutions. Work You’ll Do At Insight Enterprises Inc, you will be part of a culture that thrives on diversity, professional growth, and collaborative success. Our team is dedicated to fostering an environment where creativity and innovation meet to deliver outstanding results for some of the most well-known companies worldwide. Lead in a Unique Market Position Insight Enterprises Inc stands at the forefront of the IT industry, blending cutting-edge technology solutions with deep industry expertise. This unique position allows our team to lead and excel in digital innovation, making us a prime destination for those looking to impact the tech landscape significantly. Engage with a Global Team Collaborate with a global network of professionals who are leaders in technology and business strategy. Our diverse team of over 11,000 members worldwide offers a rich environment for networking, sharing ideas, and pushing the boundaries of what's possible. Insight Enterprises Inc Career Opportunities We are continuously expanding our team and looking for talented individuals who bring a passion for technology and a drive for excellence. Whether you’re seeking a position in management, engineering, sales, or customer support, Insight Enterprises Inc provides a platform to enhance your career. Innovative Work Join us and contribute to projects that redefine industry standards and lead to real-world solutions. At Insight Enterprises Inc, innovation is at the core of what we do. We encourage our team to bring fresh ideas that pave the way for technological advancements and improved client solutions. Be Part of a Great Team At Insight Enterprises Inc, we believe in the power of our people. We are committed to providing our employees with the benefits and support they need to thrive both professionally and personally. From comprehensive health benefits to professional development and leadership training, we invest in our employees' futures. Internship and Employment Opportunities Start your career with Insight Enterprises Inc through our internship programs or full-time employment opportunities. We offer positions that challenge your skills and allow you to grow with the company. Our hiring process is designed to identify and foster leadership potential and to equip you with the necessary tools for a successful career. Stay Connected Join Our Team Explore the various job opportunities at Insight Enterprises Inc by searching open positions that match your skills and interests. We are looking for innovative, curious, and driven team players who are ready to make a significant impact. Keep Up to Date Stay informed with the latest career tips, industry insights, and company news—all from the team at Insight Enterprises Inc. Our careers blog is your go-to resource for everything from resume tips to interview preparation. Job Alert Emails Customize your subscription to receive job alerts and insider information tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Insight Enterprises Inc. Join Insight Enterprises Inc today and be part of a team that values innovation, leadership, and diversity. Shape your future in an environment where your work makes a real difference.
Learn more about Insight Enterprises Inc
Size
11,624 employees
Market Cap
$3.4 billion
Industry
Business Services
Net Income
$172.6 million
Founded
1988
5 Year Trend
+11.5%
Revenue
$8.3 billion
NASDAQ
NSIT
* Ladders Estimates

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