We are looking for an IT Infrastructure Project Manager to join our IT Infrastructure, Cloud and Service Management team. In this role, you will be responsible for project planning and reporting, risk mitigation and stakeholder communication while fostering a collaborative and inclusive project team environment. Projects will include hardware upgrades, software upgrades, SaaS integrations and will span technology domains such as Data Centre Hosting (local, cloud), Networking, Storage / Compute, Service Management and Vendor Management.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement, and there may be some roles that are required to work in our office more than the minimum requirement.

What you'll do:

• Collaborate with cross-functional teams to develop project plans, including timelines, budgets, and resource allocation
• Identify and manage Stakeholder expectations
• Facilitate regular project team meetings, including meeting minutes, decisions, action items, etc.
• Identify and escalate risks and issues related to project milestones / goals
• Track project progress and submit regular status reports
• Build and monitor implementation and adoption plans
• Manage the knowledge transfer from delivery team to support teams and ensure solutions are stable and supportable
• Lead and motivate the project team, fostering collaboration and productivity
• Apply analytical thinking and problem solving to resolve project obstacles and manage efficiencies in delivery
• Understand applicable Governance processes and ensure they're followed

What you'll bring:

• A Bachelor's degree or equivalent experience / education in a related field
• 5+ years of experience in a formal Project Management role
• Project Management Professional (PMP) designation
• Experience in Waterfall, Agile and Hybrid project methodologies
• Excellent organizational and time management abilities
• Working knowledge of IT Infrastructure domains (e.g. data centre hosting, networking, servers, storage, personal computers)
• Demonstrated advanced communication and facilitation skills
• Demonstrated relationship skills and ability to work effectively with people at all levels of the organization
• Ability to lead organizational change effectively

What's in it for you:

• Career Growth: Regular learning sessions and development opportunities
• Total Rewards: Allowance provided in place of vacation pay and benefits
• Time Away: Competitive vacation plus one paid volunteer day each year
• Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a "dress for your day" approach

Your base pay will be based on your skills, qualifications, experience and education. In addition to your salary, this role is eligible for a discretionary annual incentive award tied to business performance, plus a wide range of competitive benefits.

If you're selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what's included.

Reports To:Lead Project Manager, Program
Department: IT
Term: Temporary Full-Time, Twelve (12) Month Contract

This position is open and we are excited to find the right person to join our team.

As part of the recruitment process, you will need to go through background screening, as per our company policy.

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