Qualifacts Systems

Project Manager (EHR implementation)

Qualifacts Systems • $75K — $95K *
Tampa, FL 33647In-Person
Healthcare
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 5 years in project management or related role; behavioral health experience preferred
  • PMP certification preferred
  • Experience managing customer relationships and expectations
  • Strong written and verbal communication skills

Responsibilities

  • Manage full implementation project life cycle from kick-off to transition to support
  • Cultivate and maintain customer relationships through regular updates and meetings
  • Interface with customer staff across different levels and departments
  • Influence customer attitudes to ensure project alignment and adoption
  • Guarantee that projects meet satisfaction and desired outcomes in cost and quality
  • Track project timelines and provide status reports to exceed metrics
  • Collaborate with cross-functional teams to resolve project issues effectively

Benefits

  • Hybrid work schedule with options in Nashville or Tampa
  • Opportunity to work on a variety of projects in the behavioral health field
  • Collaborative environment with diverse departments
  • Professional growth potential through project management
  • Initial reports and creation of analyses for experienced team professionals
Full Job Description
We are seeking candidates in Nashville or Tampa to work a hybrid schedule in either office location. Remote candidates will not be considered.

Summary of the Project Manager

The Project Manager will be applying company policies and procedures to resolve a variety of issues. They will determine a course of action based on guidelines and modify processes and methods as required. They should have a basic knowledge of task management and project management concepts to apply this knowledge and basic problem-solving techniques to define and resolve problems. They will determine a course of action based on guidelines.

Responsibilities for the Project Manager
  • Manages full implementation project life cycle from kick-off preparation through implementation completion and transition to support for small to mid-range projects
  • Manages customer relationships and expectations through regular touchpoints, distribution of status briefings and onsite meetings
  • Interfaces with customer staff across levels and departments throughout project lifecycle
  • Influences customer attitudes, behaviors, and intentions throughout every phase of the implementation process, ensuring alignment, adoption, and long-term success
  • Ensures that all projects are executed properly maintaining customer satisfaction, along with attaining desired outcomes in cost, quality and delivery timeframes
  • Tracks project timelines updating the team with status reports in order to meet and exceed projected metrics
  • Works with management to determine resource management, project plans, and risk assessment in order to keep the customers on target
  • Works closely with cross-functional teams to resolve project issues in order to optimize results while minimizing project costs
  • Partners with diverse departments such as Sales, Product, Sate reporting, and RCMS to drive alignment, streamline workflows, and achieve shared project goals
  • Builds productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions
  • Focuses on providing standard professional advice and creates initial reports/analyzes for review by experienced team professionals
  • Focuses on providing standard project guidance based on platform implementation methodologies and creates initial reports/analyzes for review by management


Qualifications of the Project Manager
  • Bachelor's degree (additional equivalent experience may be considered in lieu of degree)
  • 5 years' experience in project management or a related role; behavioral health experience preferred
  • PMP preferred


Knowledge, Skills, and Abilities of the Project Manager
  • Ability to manage multiple customer projects working with differing timelines
  • Strong communication skills, both written and spoken
  • Expertise in organization and multitasking
  • Able to juggle multiple projects at once with little to no direction
  • Use a consultative approach with clients and adapt communication style to the audience
  • Ability to travel 25% of the time

About Qualifacts Systems

Qualifacts Systems, Inc. is a healthcare technology company that provides electronic health record (EHR) software and services to behavioral health and human services organizations. The company's products include CareLogic Enterprise, CareLogic Mobile, and CareLogic Engage. CareLogic Enterprise is a cloud-based EHR software that provides clinical, financial, and administrative tools for healthcare providers. CareLogic Mobile is a mobile application that allows healthcare providers to access patient information and clinical tools on their mobile devices. CareLogic Engage is a patient portal that allows patients to access their health information and communicate with their healthcare providers. Qualifacts Systems, Inc. was founded in 2000 and is headquartered in Brentwood, Tennessee.
Learn more about Qualifacts Systems
Size
300 employees
Industry
Healthcare
Net Income
-$5 million
Founded
2000
5 Year Trend
+20%
Revenue
$30 million
* Ladders Estimates

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