Full Job Description
As a Corrective Services Manager you are responsible for the safe and profitable execution of wind turbine repairs at Wind Farms with or without existing service contracts with Vestas or its subsidiaries. You will hire, develop, train, and manage a designated number of technicians to work safely and efficiently while executing the designated turbine repairs within your regional area of responsibility. While executing these repairs, you will also be expected to identify and deliver process improvement projects to increase safety and efficiency of turbine repairs.
** This is a Remote Position with 25% of traveling requirements for a candidate residing in the following states: TX, NM, OK **
Responsibilities
• Responsible for safety and to profitably plan and coordinate assigned turbine repair projects.
• Hire, train, develop, and support between 8 to 12 technicians responsible for implementing designated repair projects within their regional area of responsibility.
• Ensure compliance with corporate safety standards and verify team members are properly trained and follow organizational policies
• Develop and coordinate project plans for assigned repair projects.
• Communicate project plan and status to internal and external stakeholders. as well as resolve any project issues that may arise with the appropriate stakeholders.
• Provide support to sales team in proposal development.
• Provide input to development team on requisite improvements to tooling, work instructions, and spare parts.
• Identify and facilitate requisite changes to team functions to improve safety or efficiency.
• Develop and mentor managers at Vestas service contract sites to efficiently deliver turbine repair work that is out of scope from their service contract. This repair work is generally for major corrective and infrequently completed repairs.
• Collaborate with Resource Group to coordinate a team of technicians in a multiple-project environment across North America.
• Identify and develop key vendors necessary to implement project strategy.
• Support organizational continuous quality improvement processes to reduce defects in parts, repairs, and service.
Qualifications
• 3 - 5 years of experience as a project manager, project lead, or other management experience, preferably in a related service, industrial or manufacturing setting.
• Ability to build and develop an effective team of technicians
• General technical background with experience developing repairs, tooling, and procedures
• Technical understanding of mechanical and electrical systems
• Experience developing repairs, tooling and procedures.
• Valid driver's license, passport, and ability to travel as needed to meet business goals (could be up to 25% of the time).
• Proficiency in Microsoft Office Suite computer skills (Windows, Word, Excel, Power Point, and Outlook)
• Ability to communicate effectively in English.
Competencies
• Demonstrated experience in interpreting commercial terms and executing negotiation strategies that consider both profitability and customer needs
• Ability to interact frequently with others in a professional and courteous manner.
• Ability to effectively cross-functionally supervise a team.
• Advanced leadership skills; demonstrated ability in coaching, mentoring, motivating and developing employees to build a highly aligned, motivated, and engaged team. Converts strategy into action-oriented objectives and communicates the direction with conviction
• Effective change and conflict management; sound decision-making with balanced risk taking; applies specialized knowledge to get results leveraging group interaction and areas of specialty
• Highly self-motivated with demonstrated accountability and ownership; functions effectively in a time-sensitive setting, in environments of frequent change and conflicting demands; able to manage multiple responsibilities simultaneously; acts promptly to meet commitments
• Demonstrated continuous improvement and quality methodology skills; effective issue resolution and structured problem-solving methodology; recommends and implements improvements in existing products / services to better meet customer needs
• Experienced with customer interaction and business development.
Physical Demands
• The physical demands described here are representative of those that are met by an employee, to effectively perform the essential functions of this role. Reasonable accommodations may be made to enable team members with disabilities to perform the essential functions.
• Ability to stand and walk for prolonged periods of time
• Hearing ability to use telephones, close range radios or related device
• Visual acuity including depth perception, field of vision and the ability to distinguish between colors
• Willingness and physical ability to stoop, kneel, crouch, or crawl as required, and possessing coordinated manual control and dexterity
• Ability to climb stairs & vertical ladders to heights of 60 to 100 meters and at times supervise work in confined space environments.
• Ability to lift, push, pull, carry items up to, but not more than 50 lbs. in weight.
• Ability to observe training and obtain certification in required safety programs that include LOTO, Electrical, Fall Arrest & High Angle Emergency Decent, and Confined Space.
• Ability to participate in and complete all training courses, including controlled decent practical exercises
• Due to safety parameters of fall protection equipment, the total weight of required PPE and gear shall weigh 300 lbs or less while being worn. Required PPE and gear can weigh up to 40 lbs.
What we offer
We offer an exciting Management position with great development opportunities in an inspiring environment at the world's number one wind turbine producer. We value initiative, responsibility, and accuracy. You will become part of an international environment with a commitment to sustainability and safety and you will work among colleagues who support one another
• Great benefits coverage that includes dental and vision
• Generous Paid Time Off policies
• 401(k) plan
• Tuition assistance
• Highly developed Training Program
• Global bonus program