Location: Tampa, FL - In-Office
Your Responsibilities:- Responsible for overall customer satisfaction by ensuring the complete scope of work purchased by the customer is accurately communicated, ordered, and delivered in full
- Ensure limits of authority are followed throughout the fulfillment process
- Serve as the liaison between the customer, sales team, and equipment factories to troubleshoot and address technical issues and customer questions
- Effectively communicate with the customer to determine project timelines, scheduling, and required ship dates
- Responsible for the accuracy of the project financials from job costing through customer invoicing
- Assist the sales team with technical expertise in the selection/application of standard and/or modified products
- Create professional, technical submittal documents in accordance with the project drawings, specifications, and scope of work sold for submission to the customer
- Monitor the submittal approval process to minimize impact to the overall project schedule
- Provide prompt, accurate responses to sales inquiries regarding special applications, systems, or pricing (Daikin Applied Tools Quotations).
- Interface with sales team for technical solutions, including use of Daikin energy analyzer and acoustics software, as required
- Partner with sales leader to measure, analyze, and update progress on department financial goals and recommend improvements
- Coordinate with Application Engineering and Technical Response Groups efforts to provide pre- and post-sales support
- Process and execute orders in compliance with the project drawings, specifications, and scope of work sold
- Manage the post-sale process from shipping, start-up requests, and warranty issues through project close out
Your Qualifications:- Bachelor's Degree in Engineering or related field
- 2-4+ years of experience in engineering projects
- EIT or PE License (Preferred)
- Previous Commercial HVAC experience
- Excellent initiative and interpersonal communications skills
- Strong organization, problem-solving, and customer service skills
Your Benefits:Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
- Multiple medical insurance plan options + dental and vision insurance
- 401K retirement plan with employer match
- Paid time off and company paid holidays
- Paid sick time in accordance with the federal, state and local law
- Tuition Reimbursement after 6 months of continuous service
Work visa sponsorship is not available for this position.
The typical annual base salary for this position ranges from $74,200 to $124,300 plus annual bonus in Florida. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.
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