Program Specialist
Location: Remote

Ready to make a difference?
The Program Specialist, Pilots and Emerging Technology supports the development, implementation, and evaluation of innovative utility pilot programs that advance customer engagement, emerging technologies, beneficial electrification, demand flexibility, and energy efficiency objectives. Working as part of the Utility Pilots & Innovation Incubator team, this role is responsible for coordinating pilot activities, conducting research and analysis, supporting stakeholder engagement, tracking performance metrics, and developing recommendations that inform future program design and business strategy. This position serves as a key contributor to the successful execution of pilot initiatives from concept development through implementation and reporting.

What you will be doing:

• Support the planning, development, and execution of utility pilot programs and innovation initiatives.
• Conduct market research, technology assessments, and competitive analyses to identify emerging opportunities and industry trends.
• Assist in developing pilot concepts, business cases, implementation plans, and evaluation frameworks.
• Coordinate activities among internal teams, clients, implementation partners, and external stakeholders.
• Track pilot performance, budgets, schedules, risks, and key milestones.
• Analyze program and pilot data to identify insights, opportunities, and recommendations.
• Prepare client-ready presentations, reports, dashboards, and meeting materials.
• Facilitate meetings, document action items, and support project management activities.
• Support regulatory filings, strategic planning efforts, and client requests related to innovation initiatives.
• Contribute to proposal development, scope expansion opportunities, and account growth efforts.

What we need you to have (minimum qualifications):

• Bachelor's degree in Business, Engineering, Environmental Studies, Public Policy, Energy Management, Communications, or a related field (or applicants can substitute one year of related experience for one year of education)
• 2+ years of experience in program management, utility programs, energy efficiency, electrification, innovation, pilots, consulting, or a related field

What we would like you to have:

• Experience supporting utility, energy efficiency, demand response, electrification, or customer program initiatives.
• Familiarity with pilot design, innovation frameworks, or program evaluation approaches.
• Experience facilitating stakeholder discussions and cross-functional collaboration.
• Knowledge of emerging energy technologies, customer programs, and utility industry trends.
• The successful candidate will demonstrate curiosity, initiative, strong project coordination skills, and the ability to translate complex information into actionable recommendations. The individual will effectively collaborate across teams, support client objectives, and contribute to the successful delivery and growth of ICF's pilots & innovation portfolio.
• Strong analytical, organizational, and problem-solving skills.
• Experience managing multiple projects and competing priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications, including Excel and PowerPoint.
• Experience developing presentations, reports, and executive-level communications.

Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact [email protected] for assistance.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:
$60,940.00 - $103,598.00

N Carolina Remote Office (NC99)