Summary

The Program Operations Analyst position is located in various organizations across the U.S. National Science Foundation (NSF). The primary purpose of this position is to provide analytical, technical, and operational support for organizational programs and initiatives. The incumbent manages proposal and award processes, analyzes program data and performance metrics, and develops recommendations to improve program effectiveness and efficiency.

Duties

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As a Program Operations Analyst, you will perform the following duties:

• Program and Project Management: Provide technical, analytical, and logistical support for organizational programs, including proposal reviews, award decisions, and program evaluations. Collaborate with leadership to develop plans, policies, and budgets.
• Data Analysis and Reporting: Collect, analyze, and interpret data to create meaningful metrics, track program success, and provide recommendations to improve program outcomes and efficiency.
• Proposal and Award Processing: Coordinate and implement proposal and award processes, assist applicants with eligibility and submission requirements, and troubleshoot issues related to proposal processing.
• Evaluation and Improvement: Assess program effectiveness, identify trends, and recommend improvements to systems, processes, and policies to enhance organizational operations.
• Technical Leadership and Guidance: Lead projects, coordinate teams, provide training, and offer technical advice to improve workflows, resolve issues, and support organizational initiatives.

Requirements

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Conditions of employment

1. You must be a U.S. citizen.
2. Selectee will be required to have a background investigation prior to onboarding.
3. Selectee may be required to serve a 2-year trial/1-year probationary period.

Additional Requirements:

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade/equivalent.

You must meet eligibility and qualification requirements within 30 days of the closing date.

You must answer all job-related questions in the NSF eRecruit questionnaire and any external assessment that is included.

All online applicants must provide a valid email address. If your email address is inaccurate or your mailbox is full/blocked, you may not receive important communication that could affect your consideration for this position.

Qualifications

To qualify at the GS-13 level, you must possess at least one year of specialized experience equivalent to the GS-12 level in the federal service leading and analyzing a variety of projects and programs in support of organizational mission requirements.

Examples of experience include :

• Serving as a project and/or program manager for multiple activities with organization-wide scope;

• Performing complex analyses of organizational programs;

• Recommending and implementing programmatic updates and process improvements;

• Supporting the development of short-and-long term plans, schedules, and budget requirements in collaboration with organizational leadership;

• Leading functional teams in collecting, analyzing, interpretating, and communicating results as part of overall data analysis efforts.

Experience refers to paid/unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training/experience that translates directly to paid work. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education may enhance skills required for this position; however, no substitution of education for specialized experience may be made at this level.

Additional information

Relocation Expenses will not be paid.

Interagency Career Transition Assistance Program (ICTAP)

ICTAP and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP or CTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP or CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified you must meet the following: OPM qualification requirements for the position, all selective factors, where applicable; special OPM approved qualifying conditions for the position; is physically qualified with reasonable accommodation, where appropriate, to satisfactorily perform the duties of the position upon entry; and receives a rating of at least "Very Good" on the assessment. You must provide proof of eligibility with your application to receive selection priority. Such proof may include a copy of your written notification of ICTAP or CTAP eligibility, or a copy of your separation personnel action form.

Additional information regarding ICTAP or CTAP eligibility is available from OPM's Career Transition Resources.

Veterans' Preference:

If you are entitled to veterans' preference, you should indicate the type of veterans' preference you are claiming on your resume. Your veterans' preference entitlement will be verified by the employing agency. For 5-point veterans' preference, please provide your DD-214 (Certificate of Release or Discharge from Active Duty), official statement of service from your command if you are currently on active duty, or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that proves your military service was performed under honorable conditions. For 10-point veterans' preference, please submit a SF-15 (Application for 10-Point Veteran Preference), DD-214, and official documentation of a compensable service-connected disability of 10% or more or other required documentation as specified on the SF-15.

Reasonable Accommodation (RA) Requests:

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

This announcement may be used to fill like positions in other organizations within the U.S. National Science Foundation.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.