Patient-Centered Outcomes Research Institute

Program Officer, Evaluation & Analysis

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Doctoral degree preferred in a relevant field or master's plus significant experience.
  • 3-7 years of relevant work experience depending on the level applied for.
  • Expertise in evaluation concepts, research design, and data management.
  • Strong analytical skills with experience in quantitative, qualitative, and mixed-method approaches.
  • Excellent interpersonal and project management skills, with an ability to lead teams and manage multiple priorities.

Responsibilities

  • Identify and translate organizational learning priorities into evaluation questions and work plans.
  • Design and manage evaluation projects that align with PCORI's goals and initiatives.
  • Conduct and synthesize various data collection and analysis methods to assess impact and progress.
  • Manage project timelines, deliverables, and vendor relationships while ensuring quality standards.
  • Develop comprehensive reports and presentations to communicate findings to stakeholders.
  • Facilitate and provide technical assistance across teams during evaluation and analysis activities.
  • Mentor junior staff and guide project teams to foster growth and collaboration.

Benefits

  • Participation in PCORI-sponsored medical, dental, vision, and life insurance plans for employees and eligible dependents.
Full Job Description
Position Summary

The Evaluation & Analysis (E&A) Program Officer supports PCORI's organizational learning, evaluation, analysis, and use of evaluation findings activities by designing, implementing, and managing assigned projects that help PCORI understand its progress and success in advancing its goals, and improve programs and processes. Reporting to the Associate Director, Evaluation and Analysis, this role designs, conducts and synthesizes quantitative, qualitative, and mixed-method analyses; develops results memos, briefings, reports, and other products; and collaborates across PCORI to support data-informed planning, decision-making, and continuous improvement. PCORI is seeking to fill two vacancies: Program Officer 1 and Program Officer 2.

Job Duties and Responsibilities

  • Contribute to organizational learning, evaluation, and analysis priorities by identifying emerging needs, synthesizing relevant information, and translating assigned priorities into evaluation questions, analytic approaches, and workplans.
  • Design, implement, and manage assigned evaluation and analysis projects addressing organization-wide priorities, cross-cutting topics, major initiatives, funding strategies, core processes, and distinctive aspects of PCORI's approach.
  • Identify data needs, limitations, and quality considerations for assigned evaluation and analysis projects.
  • Conduct, coordinate, and synthesize quantitative, qualitative, and mixed-method data collection and analysis to assess PCORI's progress, outcomes, contributions, influence, and impact in collaboration with other Divisions.
  • Manage assigned project timelines, workplans, deliverables, vendors, risks, dependencies, and technical quality standards.
  • Develop results memos, briefings, reports, dashboards, presentations, and other products that support transparent communication and data-informed decision-making by leadership, staff, the Board of Governors, and external audiences, in collaboration with the Planning and Reporting Unit, and other Divisions.
  • Provide consultation, facilitation, and technical assistance to PCORI teams throughout the lifecycle of evaluation and analysis activities, from question development through interpretation and use of evaluation findings.
  • Mentor or guide junior staff and matrixed project teams, as assigned.


Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.

Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.

Required Skills

  • Expertise in a range of evaluation concepts such as conceptual frameworks, research design; data management and security; quantitative, qualitative, and/or mixed-method data collection and analysis techniques; survey design; and research ethics.
  • Experience conducting formative and summative evaluations; process and outcome evaluations to inform organizational learning and achievement of results or related activities (e.g. applied health research, program monitoring, literature reviews, landscape analyses).
  • Ability to think broadly and strategically, connect dots and see the big picture; synthesize complex information and focus quickly on the essence of an issue; support use of evaluation findings by identifying actionable implications; and communicating findings clearly to varying audiences.
  • Ability to work both independently and collaboratively, manage multiple priorities, adapt to changing needs, and meet deadlines in a fast-paced environment.
  • Excellent written, verbal, and presentation skills for tailored dissemination in accurate and accessible language to reach internal and external audiences. Proficiency with PowerPoint required.
  • Familiarity with the healthcare delivery system and the roles of various stakeholders. Broad familiarity with - and interest in - diverse areas of health services and/or medical research.
  • Experience leading research and evaluation projects, managing project teams, budgets and vendors, and contributing strategic input to senior leadership and other key stakeholders.
  • Outstanding interpersonal, teamwork, and facilitation skills; collegial, energetic, able to develop productive relationships within the Unit and Division and across the organization and guide groups toward shared objectives.
  • Strong project management skills, including attention to detail, sound judgment, flexibility, and comfort navigating ambiguity, competing priorities, organizational change, and matrixed teams. Familiarity with project management tools such as Asana preferred.
  • Experience developing clear data visualizations, dashboards, performance metrics, or other analytic products that support interpretation and decision-making. Proficiency in data analysis and visualization tools such as Excel or Tableau preferred.
  • Familiarity with quantitative and qualitative analysis platforms such as Qualtrics, Stata, and Atlas.ti preferred.
  • Familiarity with AI and data management tools for potential use in research and evaluation a plus.


Required Experience

  • Program Officer 1: Doctoral degree preferred in a field relevant to patient-centered outcomes research, evaluation, health services research, epidemiology, sociology, psychology, health policy, health education, or a related discipline, plus minimum of three (3) years of relevant work experience; OR master's degree in a relevant field plus at least five (5) years of relevant experience demonstrating increasing responsibility.


  • Program Officer 2: Doctoral degree preferred in a field relevant to patient-centered outcomes research, evaluation, health services research, epidemiology, sociology, psychology, health policy, health education, or a related discipline, plus minimum of five (5) years of relevant work experience; OR master's degree in a relevant field plus at least seven (7) years of relevant experience demonstrating increasing responsibility.


  • Experience in applied health research, program monitoring and evaluation, organizational learning, or a funding organization/agency is preferred.


Compensation and Benefits

Salary Range:

Program Officer 1: $120,000 - $130,000

Program Officer 2: $145,000 - $155,000

The above range represents the salary range expected for the position; however, final offers are based on several factors such as the position's responsibilities; the candidate's experience, education, and skills; location; travel required; and current market conditions. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may participate in PCORI-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents.

Conflict of Interest.

PCORI wants to ensure that prospective employees are aware of its conflict-of-interest policies so that employment deliberations take into consideration this aspect of PCORI employment. PCORI requires all PCORI employees to disclose upon commencement of their employment and on an annual basis all individual and close relatives financial, business, and personal association with the potential to bias or that have the appearance of biasing one's decisions relating to PCORI. All disclosures made by employees are made publicly available on PCORI's website. Disclosures must include all financial and business and personal associations with any health or healthcare-related organizations and include all associations with any other organizations that have the potential to bias or that have the appearance of biasing one's decisions relating to PCORI, including but not limited to vendors or other third parties with whom PCORI has a contract or that PCORI has funded. For more information please visit PCORI-Conflict-of-Interest-Policies-Outside-Employment-Policy.pdf

PCORI conducts reference and background checks on all applicants.

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About Patient-Centered Outcomes Research Institute

The Patient-Centered Outcomes Research Institute (PCORI) is a non-profit organization that funds research to help people make informed healthcare decisions and improve healthcare delivery and outcomes. PCORI was authorized by Congress in 2010 and began funding research in 2012. PCORI's research is intended to give patients and those who care for them the ability to make better-informed decisions about the healthcare choices they face every day, guided by the best available evidence.
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