Program Manager

U.S. Secret Service

$100K — $120K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of management experience, preferably in workforce planning or program management.
  • Proven track record of performance evaluation and improvement methodology.
  • Strong analytical and reporting skills using office automation systems.
  • Demonstrated ability to influence and guide organizational operations and program functions.
  • Previous experience in federal government operations or similar context.

Responsibilities

  • Lead personnel and recruitment operations for the Office of Training.
  • Plan and execute programs that align with strategic mission goals.
  • Evaluate workforce planning and administrative program effectiveness.
  • Initiate improvements in work methods and organizational efficiency.
  • Provide long-range guidance and set key objectives and priorities.

Benefits

  • Comprehensive federal employee benefits package including health, dental, and vision insurance.
  • Access to a retirement plan and a Thrift Savings Plan (similar to a 401(k)).
  • Flexible work schedules and personal leave days.
  • Tuition reimbursement and employee development opportunities.
  • Access to health and wellness programs, including fitness centers.
Full Job Description
Summary

Joining the Secret Service, Office of Training, James J. Rowley Training Center will allow you the opportunity to lead the planning, implementation, and evaluation of programs supporting workforce planning and administrative operations.

For definitions of terms found in this announcement, please click here.

Duties

Help

The selectee will serve as a Program Manager in the Office of Training, James J Rowley Training Center. Typical work assignments include:

  • Provide leadership, direction, and oversight of personnel, staffing and recruitment operations, workforce planning and administrative functions.
  • Responsible for the planning, development, implementation, and evaluation of workforce planning and administrative programs and initiatives that support mission objectives.
  • Initiate and participate in review and improvement of work methods and the structuring of positions to achieve optimum efficiency.
  • Provide long-range program guidance, establish overall objectives and priorities, and outline desired products/outcomes.


Requirements

Help

Conditions of employment

  • U.S. Citizenship is required.
  • Males born after 12/31/1959 must be registered for Selective Service.


If selected for this position, you will be required to:

  • Obtain and maintain a Top Secret Tier 5 clearance. For more information visit OPM Mythbuster Page.
  • Submit a credit check after a conditional offer of employment has been accepted.
  • Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
  • Subject to a one-year probationary period for supervisors/managers.


As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.


Upon completion of your probationary period or trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

As a condition of employment for accepting this position, you will be serving in a position in Schedule Policy/Career of the Excepted service. You will obtain competitive status after two years of service in this position [if applicable]. Your employment in this position will be at-will. Merit Systems Protection Board (MSPB) appeals of adverse actions concerning performance, discipline, and other matters arising under chapters 23, 43, and 75 of title 5, United States Code will not be available to an individual serving in this position. The DHS Office of General Counsel will enforce prohibitions on prohibited personnel practices and not the Office of Special Counsel.

Qualifications

To be considered qualified for this position you must meet the following qualification requirements for the respective grade level in which you are applying.

You qualify for the GS-14 level if you possess one year of specialized experience equivalent to the GS-13 level performing duties such as:

  • Conducting in-depth evaluations of program effectiveness, analyzing performance data, identifying trends, and making authoritative recommendations for improvements.
  • Providing guidance, assistance, and advice to management on operational and program functions.
  • Using office automation systems and databases to develop office correspondence, reports, and standard operation procedures.
  • Researching and analyzing data, policies, and procedures to progress toward stated objectives.


Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Time-In-Grade requirements also apply to current competitive service employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. NOTE: All current or former Federal employees must provide a copy of their SF-50, "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted). You may need to submit more than one SF-50 to comply.

The qualification requirements listed above must be met by the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience aloneno substitution of education for experience is permitted.

Additional information

More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade and unit occur.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.

Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Similar Jobs

More Jobs at U.S. Secret Service

More Education, Government & Non-Profit Jobs

Find similar Program Manager jobs: