Syntricate Technologies

Program Manager/Shopping Experience/eCommerce

Syntricate Technologies • $90K — $130K *
US-AnywhereRemote in New York, NY
Retail & Consumer Goods
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of Program Management experience
  • Experience in eCommerce and Retail environments
  • Proven history with Shopping Cart enhancement projects
  • Agile Methodologies expertise; specific certifications like CSM/SSM required
  • Bachelor's degree in a technical field or equivalent experience
  • Previous roles in software development as an analyst, tester or project manager

Responsibilities

  • Promote team empowerment and engagement for meaningful contributions
  • Manage project risks and ensure alignment with delivery plans
  • Support the Product Owner in stakeholder management and communication
  • Facilitate team ceremonies and establish operational cadence
  • Develop team capabilities and remove work roadblocks
  • Leverage resources to enhance initiative capacity
  • Mentor and guide team members towards professional growth

Benefits

  • Professional development and growth opportunities
  • Collaboration with large retail enterprise teams
  • Mentoring within an experienced project team
  • High-level visibility into large-scale initiatives
  • Engaging and impactful work in the eCommerce space
Full Job Description
Program Manager/Shopping Experience/eCommerce
Midtown New York City, NY (Onsite once in a quarter)
12+ Months
Web Cam interview

Program Manager with experience leading Enterprise Retail/eCommerce - Online shopping experience projects . Candidates need to be coming out of Large Retail Enterprises and have experience with Online Shopping Cart experience (Think Amazon) and improving the customers experience including Loyalty rewards and Fast Check Out.

1. How many years working with: Program Manager
2. How many years working with: eCommerce/ Retail
3. How many years working with: Shopping Cart enhancement

Key Responsibilities:
  • Promote empowerment of the team, ensure that each team member is fully engaged and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team
  • Manage risks and issues; correct deviations from plans; and perform delivery planning for assigned initiatives
  • Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of governance
  • Establish cadence and facilitate team ceremonies
  • Assist in team development while holding teams accountable for their commitments and removing roadblocks to their work
  • Leveraging organizational resources to improve capacity for initiatives
  • Mentoring and developing team members
  • Be a voice of reason and authority, while enabling the team to self-organize and innovate
  • Actively participates in product planning sessions, risk management processes and change management/communication
  • Track and report on team and project KPIs - Velocity, Burndown, Cycle time, Lead time, capacity, SPI, EV, rate of change requests, errors etc.
  • Partners with shared service teams such as EDS, EID
  • Ensure that all representatives have an environment conducive to openly and honestly sharing information for Team success
  • Communicate clearly, professionally, and regularly with clients, partners and vendors
Needed Skills:
  • Problem-solving approach with the ability to focus on details while maintaining the "big picture" view
  • Solid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principles
  • Prior experience with SCRUM/Agile methodologies with enterprise-level application development initiatives
  • Experience managing and delivering large, complex initiatives in a high-tech development environment with multi-function teams
  • Experience overseeing multi-function project teams with at least 10-15 team members
  • Ability to lead software development initiatives and ensure objectives, goals, and commitments are met
  • Strong analytical, planning, and organizational skills with an ability to manage competing demands
  • Effective communication skills
  • Sufficient level of technical background to provide highly-credible leadership to development teams
  • Energetic, enthusiastic and a proven ability to work and lead in a team based environment
  • Be able to accurately and objectively evaluate complex project risks and issues
  • Effective interpersonal skills including mentoring, coaching, collaborating, and team building
Qualifications:
  • Experience with Agile Methodologies
  • CSM, SSM or PSM certification required
  • SASM, CSP, SPS or other advanced certification preferred
  • Bachelor's degree in a technical field or equivalent professional experience
  • Prior experience in software development as an analyst, tester, developer, or project manager

About Syntricate Technologies

Syntricate Technologies Careers

Joining Syntricate Technologies presents an unparalleled opportunity to advance a career in technology with a company at the forefront of digital innovation. Syntricate Technologies is renowned for its commitment to leadership, diversity, and leveraging technology to solve complex problems. This is where professionals come to not just seek job opportunities but to forge lasting careers in an environment that values growth and leadership.

Explore Career Opportunities

Syntricate Technologies is actively hiring and offers a variety of positions that cater to different skills and career aspirations. From entry-level roles to leadership positions, the potential for professional advancement is nearly limitless. Syntricate Technologies is not just a company; it's a place where talented individuals can thrive.

Innovation and Professional Growth

At Syntricate Technologies, innovation isn't just another buzzword—it's the cornerstone of the company culture. Employees are encouraged to push the boundaries of what is possible, bringing groundbreaking solutions to the table. With a team of dedicated professionals, Syntricate Technologies fosters a culture of continuous improvement and professional growth.

Diversity and Inclusion

Syntricate Technologies believes that diversity fuels innovation. With a commitment to creating a diverse and inclusive workplace, the company actively seeks to hire individuals from various backgrounds and experiences. Diversity training is integral, ensuring that all team members feel valued and understood.

Internship Programs and Employment Benefits

For those starting their careers, Syntricate Technologies offers robust internship programs that provide real-world experience and networking opportunities. Interns at Syntricate Technologies gain invaluable industry insights and professional skills that are crucial for future employment. Full-time employees enjoy a comprehensive benefits package that supports both their professional and personal lives. Benefits at Syntricate Technologies are designed to ensure employees are healthy, happy, and secure.

Applying for a Position

To apply for a position at Syntricate Technologies, candidates should prepare a resume that highlights relevant experience and skills. The interview process is designed to assess not only professional qualifications but also a candidate's fit within the company culture. Syntricate Technologies values curiosity, creativity, and a passion for technology.

Stay Connected with Syntricate Technologies Careers

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Learn more about Syntricate Technologies
Size
51 employees
Industry
Information Technology
* Ladders Estimates

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