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Program Manager, Risk Operations & ResilienceAbout The Role:CBRE is seeking a Program Manager to lead process optimization and scaling initiatives for a client's global facility audit program, which evaluates hundreds of facilities annually and aims to proactively reduce facility risk. Though the facility risk mitigation program spans global regions, the primary focus of the role is to support program execution Globally. A US-based role is preferred. This role directly supports risk mitigation across a portfolio of hundreds of global facilities, making processes more efficient and scalable.
The Program Manager will partner with the client's customers and stakeholders to verify and track business needs, build program processes, drive collaboration, manage program reporting through written updates, establish and track metrics, and mitigate program risks. The successful candidate will be a natural self-starter and invent and simplify where needed (such as improving reporting and tracking mechanisms or optimizing workflows and other program resources). The role requires an individual adept at navigating ambiguity and conflicting priorities who can earn trust with global teams and maintain a high level of integrity.
The ideal candidate will have experience managing projects that span technical teams such as engineers, architects, or property insurance underwriters, and non-technical teams, maintaining schedule and milestone trackers, and providing weekly, data-driven status updates to all levels of technical acumen and leadership.
The role may require supervision of a small CBRE program management team, and an individual with management experience is preferred.
What You'll Do:- Design and implement scalable facility audit processes and workflows
- Partner with facility leaders and internal subject matter experts (engineers, architects, asset managers, transactions, maintenance personnel, etc.) to resolve risk findings efficiently
- Manage large datasets and dashboards, and develop automation strategies with technical teams
- Drive program schedule, metrics, reporting, and continuous improvement initiatives
- Anticipate program risks and develop mitigation plans
- Coordinate vendor management and deliverable quality standards
- Lead cross-functional collaboration across global regions
- Facilitate weekly alignment meetings on program-specific updates
- Support additional global facility risk management initiatives as needed
What You'll Need:- Bachelor's degree in engineering, architecture, risk management, business, or related field
- 5-7 years program management experience, strong data management experience, and experience with global teams
- Ability to work independently in a fast-paced and rapidly changing environment
- Superior written and verbal communication skills including proven ability to effectively manage, influence, negotiate, and communicate with external business partners and internal teams
- Proficient in project management software (e.g., Asana, Smartsheet, etc.) and Microsoft Office
PREFERRED QUALIFICATIONS:- MBA, master's degree, or other advanced degree in Architecture, Engineering, Risk Management, or related field
- Fulfillment/distribution network design, planning, or execution experience
- Familiarity with compliance, facility audit programs, or property insurance or builder's risk management processes
- Familiarity with basic real estate or design and construction workflows
- Proficient in dashboarding and visualization tools (QuickSuite, Tableau)
- Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.
- Work/life balance
- Competitive Pay
- Career growth global company
