Advocate Health Care

Program Manager, Recruitment Marketing - Talent Community & CRM

Advocate Health Care • $114K — $171K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Marketing, Communications, Business, Human Resources, or related field.
  • 5+ years in recruitment marketing, candidate engagement, or related fields.
  • Exceptional written communication skills for audience-specific content.
  • Experience with integrated candidate engagement campaigns.
  • Strong project management and stakeholder management skills.
  • Familiarity with CRM or marketing automation platforms.
  • Proven success in leading cross-functional initiatives.

Responsibilities

  • Develop and lead Advocate Health's talent community strategy.
  • Design personalized candidate journeys for various talent segments.
  • Build scalable programs to enhance candidate engagement and conversion.
  • Establish best practices for talent community strategy and CRM execution.
  • Lead campaign planning, execution, and performance measurement.
  • Continuously improve engagement strategies through analytics and testing.
  • Identify opportunities to leverage CRM capabilities for better outcomes.

Benefits

  • Paid Time Off programs.
  • Health and welfare benefits including medical, dental, and vision.
  • Flexible Spending Accounts for healthcare and dependent care.
  • Family benefits like adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match.
  • Educational Assistance Program.
Full Job Description
Department:

38144 Enterprise Corporate - Physician Recruitment

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Remote Role

Mon-Fri, 8am - 5pm

Approved Remote Work: WI, IL Divisions: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.

Pay Range:
$54.90 - $82.35

Program Manager, Recruitment Marketing - Talent Community & CRM

The Program Manager, Recruitment Marketing - Talent Community & CRM, is responsible for building and executing Advocate Health's enterprise candidate nurturing strategy to support workforce priorities, talent pipeline development, and recruiting outcomes. This role develops targeted engagement programs that grow talent communities, strengthen candidate relationships, support employer brand storytelling, and improve candidate movement from initial interest through hire.

Serving as the strategic lead for Advocate Health's talent community strategy, this position will partner closely with the Employer Brand team to bring our brand to life through personalized candidate journeys, while collaborating with the Innovation & Experience team to maximize the capabilities of our CRM platform and supporting technologies. Together, these partnerships will create a seamless, data-driven experience across the enterprise.

Key Responsibilities

Enterprise Talent Attraction
  • Develop and lead Advocate Health's talent community strategy aligned to workforce priorities.
  • Design personalized candidate journeys across key talent segments including physicians, APP's, nursing, allied health, executives, early careers and hard-to-fill specialties.
  • Build scalable programs that increase candidate engagement, improve conversion, and strengthen long-term talent pipelines.
  • Establish governance, standards and best practices for talent community strategy, CRM campaign execution, and candidate engagement programs.
  • Develop audience segmentation, campaign calendars, automated workflows, and lifecycle communications.
  • Lead campaign planning, execution, optimization, and performance measurement.
  • Continuously test and learn, improving engagement strategies through analytics, A/B testing, and candidate insights.
  • Identify new opportunities to leverage CRM capabilities to improve recruiting outcomes and candidate experience.
  • Maintain CRM campaign briefs, approved messaging, nurture journey documentation, templates, and performance learnings in a shared repository to support consistency, reuse, and visibility across Talent Acquisition partners.


Employer Brand Partnership
  • Partner closely with the Employer Brand team to define enterprise talent engagement campaigns, messaging, and candidate experiences.
  • Develop CRM campaign content, messaging and candidate communications that align with Advocate Health's employer brand, voice, and creative standards.
  • Translate employer brand strategy into personalized, relevant candidate experiences across the talent lifecycle.


Innovation & Experience Partnership
  • Partner with the Talent Acquisition Innovation & Experience team, which owns CRM platform administration, technical configuration and system integrations.
  • Collaborate to identify opportunities for automation, personalization, reporting, roadmap priorities, user adoption, and process improvements.


Measurement & Insights
  • Define success metrics for talent engagement initiatives.
  • Develop dashboards and executive reporting on talent community growth, campaign performance, engagement, conversion and recruiting outcomes.
  • Leverage data and market insights to continuously improve candidate experiences and enterprise talent attraction strategies.


Cross-Functional Leadership
  • Partner with Talent Acquisition leaders, recruiters, marketing, digital and HR stakeholders to support enterprise hiring priorities.
  • Influence without direct authority, building strong partnerships across Talent Attraction, Sourcing, Talent Acquisition Delivery and Enterprise People & Culture teammates.
  • Stay current on emerging CRM, candidate engagement and talent marketing trends, bringing innovative ideas to Advocate Health.


What Success Looks Like
  • A thriving, segmented enterprise talent community that consistently generates qualified candidates.
  • Personalized candidate journeys that improve engagement, conversion and candidate experience.
  • Strong alignment between Employer Brand, Sourcing, and TA Delivery priorities.
  • A scalable talent engagement strategy that supports enterprise hiring across all major talent segments.
  • Measurable improvements in pipeline development, campaign performance and recruiting outcomes.


Minimum Qualifications
  • Bachelor's degree in Marketing, Communications, Business, Human Resources, or related field.
  • Five or more years of experience in recruitment marketing, candidate engagement, CRM strategy, talent attraction, talent acquisition operations, or related disciplines.
  • Exceptional written communication skills with the ability to develop compelling, audience-specific content and candidate communications that inspire engagement and reflect Advocate Health's employer brand.
  • Experience collaborating with brand, creative, digital and technology partners to develop and execute integrated candidate engagement campaigns.
  • Experience developing nurture campaigns, lifecycle communications, or audience-based engagement strategies that move prospects through a defined journey.
  • Strong project management, communication, and stakeholder management skills.
  • Experience using CRM or marketing automation platforms.
  • Demonstrated success leading complex, cross-functional initiatives and influencing stakeholders without direct authority.
  • Strong analytical and reporting capabilities.


Preferred Qualifications
  • Healthcare industry experience in talent acquisition, recruitment marketing, or employer branding.
  • Experience with Beamery, Avature, Salesforce Marketing Cloud, HubSpot, Marketo, or similar platforms.


Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance


Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program


Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health Care

Advocate Health Care is a not-for-profit, faith-based health system providing comprehensive health care services to the people of Illinois. The organization is the largest fully integrated health care delivery system in Illinois, with more than 500 sites of care and 12 hospitals, including two of the nation’s 100 Top Hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health and hospice companies and one of the region’s largest medical groups. Advocate Health Care trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $1.6 billion in charitable care and services to communities across Chicagoland and Central Illinois in 2019.
Learn more about Advocate Health Care
Size
75,000 employees
Industry
Founded
1976

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