Plexus Corporation

Program Manager

Plexus Corporation • $77K — $116K *
Neenah, WI 54956In-Person
Business Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a related field is preferred.
  • 4+ years of experience in program or project management.
  • Strong understanding of customer relationship management.
  • Ability to drive team performance using operational metrics.
  • Experience in financial review processes and cost management.

Responsibilities

  • Lead the Customer Focus Team in executing program goals.
  • Ensure timely delivery commitments are met with attention to quality.
  • Provide exceptional customer service aligned with Plexus Core Values.
  • Implement continuous improvement strategies in team operations.
  • Participate in financial reviews to achieve margin goals.

Benefits

  • Opportunities for personal and professional development.
  • Support for succession planning and career growth.
  • Engagement in a culture of operational excellence.
Full Job Description
Purpose Statement: The Program Manager leads the tactical interface between the customer and various Plexus functional areas. This position is responsible for leading the Customer Focus Team (CFT) and managing the day-to-day customer relationship. In essence, be the "voice of Plexus" to the customer and the "voice of the customer" to Plexus.

Key Job Accountabilities:
  • Engage and lead the Customer Focus Team, ensuring that the team understands the overall program contract / goals and are clear on individual and team performance expectations
  • Work with the Customer Focus Team to meet on time delivery commitments (OTC and OTR)
  • Deliver high levels of customer service and satisfaction through the Plexus' 5Es and Plexus Core Values
  • Drive operational excellence in the Customer Focus Team through visual operational metrics and a focus on Continuous Improvement, cost and quality
  • Exhibit a working knowledge of the program's financial metrics, participate in periodic financial reviews to deliver program cost and margin goals.
  • If have direct reports: Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.


Education/Experience Qualifications:
  • Bachelor's Degree with 4 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.


This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

About Plexus Corporation

Plexus Corporation is an American multinational electronics manufacturing services company headquartered in Neenah, Wisconsin. The company provides a range of services to original equipment manufacturers (OEMs) in the aerospace and defense, healthcare, industrial, and semiconductor industries. Plexus' services include design and engineering, supply chain management, assembly and testing, and after-market services. The company operates in North America, Europe, and Asia and has manufacturing facilities in over 20 countries. Plexus was founded in 1979 and went public in 1988.
Learn more about Plexus Corporation
Size
19,200 employees
Market Cap
$2.8 billion
Industry
Manufacturing & Automotive
Net Income
$122.6 million
Founded
2011
5 Year Trend
+8.6%
Revenue
$3.3 billion
NASDAQ
PLXS
* Ladders Estimates

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