5-7 years of experience managing Order-to-Cash (O2C) initiatives including billing and invoicing
Proficient in writing business and product requirements
Strong grasp of product build, testing, and UAT lifecycles
Hands-on experience with Jira and backlog management
Ability to manage relationships with multiple senior stakeholders
Excellent facilitation, communication, and problem-solving skills
Experience in fast-paced and ambiguous environments
Responsibilities
Lead the Order-to-Cash workstream focused on billing and invoicing
Oversee end-to-end delivery of business and product requirements
Gather and document business and product requirements for financial workflows
Write business requirements, user stories, and acceptance criteria in Jira
Collaborate with engineering and QA teams for accurate implementation of O2C requirements
Develop and execute test cases, supporting the UAT cycle
Facilitate cross-functional workshops involving various teams
Manage dependencies, risks, and milestones among delivery teams
Conduct market and competitive research on billing and invoicing
Benefits
Full-time contract position
High urgency with immediate need for candidates
Onsite work model of 5 days a week in Redmond, WA
Exclusive to U.S. citizens and Green Card holders
Supports collaboration across several critical business functions
Full Job Description
Program Manager - Order to Cash (Billing & Invoicing) Location: Redmond, WA Work Model: Onsite (5-days a week) Employment Type: Full-Time Contract Work Authorization: U.S. Citizen or Green Card ONLY Urgency: High - Immediate Need
Overview We are seeking an experienced Program Manager with deep Order-to-Cash (O2C) expertise to lead billing and invoicing initiatives for a fast-paced, high-impact program.
This role focuses on business execution, product delivery, and cross-functional coordination across finance and technology teams. The ideal candidate is comfortable owning complex workstreams, translating business needs into executable plans, and driving initiatives from requirements through testing and release.
Key Responsibilities
Lead a dedicated Order-to-Cash workstream, with primary ownership of billing and invoicing initiatives
Own end-to-end delivery of business and product requirements across build, test, and UAT cycles
Gather, document, and manage business and product requirements aligned to billing, invoicing, and financial workflows
Write clear business requirements, user stories, and acceptance criteria in Jira
Partner with engineering and QA teams to ensure accurate implementation of O2C requirements
Develop and execute test cases and actively support the UAT testing cycle
Facilitate and lead cross-functional workshops with Finance, Accounting, Legal, Compliance, Tax, Product, and Engineering teams
Manage dependencies, risks, and milestones across multiple delivery teams
Support market and competitive research related to Order-to-Cash, billing, invoicing, and payments as needed
Operate effectively in a fast-paced, ambiguous environment with quick turnarounds and changing priorities
Required Experience & Skills
Manager-level experience leading Order-to-Cash (O2C) initiatives, including billing and invoicing
Strong experience writing business and product requirements
Solid understanding of product build, testing, and UAT lifecycles
Hands-on experience with Jira and backlog management
Proven ability to manage multiple senior business stakeholders
Strong facilitation, communication, and problem-solving skills
Comfortable working in ambiguous, fast-moving environments
Preferred Background
Experience working in Amazon, Telecom, or High-Tech environments strongly preferred
Experience supporting billing platforms, payments systems, ERP, or financial applications
Exposure to large-scale financial, subscription, or transactional systems
