TeleTech

Program Manager, Lead

TeleTech$99K — $225K *
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years managing complex IT and technology programs with budget management skills.
  • 5+ years managing dispersed workforce for large-scale DoD projects.
  • Familiarity with Agile methodologies and cost estimation frameworks.
  • Experience developing cost proposals and cost volume narratives.
  • Knowledge of FAR, DFARS, and cost accounting standards.
  • Ability to translate IT requirements into project plans and resource-loaded schedules.
  • Secret clearance required.

Responsibilities

  • Design, implement, and maintain impactful technology programs.
  • Guide scientists and engineers in addressing complex challenges.
  • Organize and coordinate program objectives for government clients.
  • Support the team with pricing and cost management guidance.
  • Identify business growth opportunities tied to client missions.
  • Broaden expertise in problem management and strategic planning.
  • Review contracts and manage project progress.

Benefits

  • Comprehensive health, life, and disability benefits.
  • Financial and retirement benefits offered.
  • Paid leave and professional development opportunities.
  • Tuition assistance and work-life programs included.
  • Recognition awards for exceptional employee performance.
Full Job Description
Program Manager, Lead
The Opportunity:

An effective program requires a manager who is passionate about guiding it through the complexities of its lifecycle. It requires someone who is dedicated to identifying challenges, mitigating risks, including those associated with cost and price analysis, and supporting a team with vision and focus. That's why we need you, a seasoned program manager who can ensure our Future G and AI-RAN technology program achieves success.

As a lead program manager on our team, you'll design, implement, and maintain impactful programs by guiding scientists and engineers to tackle our Nation's toughest technology challenges. Our government clients will trust you to organize and coordinate program objectives, while your team will look to you for direction as they navigate pricing and costing requirements, budget constraints, and staffing challenges. As an authority in the IT systems and technology, you'll identify opportunities to grow the business by supporting your client's mission. You'll also broaden your expertise in problem management, strategic planning, reviewing contracts, and more. This is your chance to impact Future G solutions while sharing your knowledge and expertise of program management methodologies.

Work with us as we help deliver emerging wireless technologies that can provide scalable and resilient Future G communication solutions to address our Nation's challenges.

You Have:
  • 8+ years of experience managing complex IT and Technology programs with dynamic budget management including pricing and cost
  • 5+ years of experience managing dispersed workforce and various functions in support of large-scale DoD projects
  • Experience with Agile methodologies and cost estimation frameworks
  • Experience in the development of cost and pricing proposals for competitive bids, including Basis of Estimate (BOE) creation and cost volume narratives
  • Knowledge of FAR, DFARS, and cost accounting standards
  • Ability to collect and define their IT requirements, analyze and translate those requirements into project plans and milestones, and create realistic resource-loaded schedules to manage and report progress
  • Ability to travel up to 25% of the time
  • Secret clearance
  • Bachelor's degree in a business, finance, or engineering field
  • PMP Certification


Nice If You Have:
  • Knowledge of CSfC requirements, secure mobile communications, cloud integration, containerization, and DevSecOps
  • Possession of excellent communication, negotiation, and stakeholder management skills.
  • Top Secret clearance
  • Master's degree in a STEM or Management field
  • IT, PM, or Governance Certification including, PRINCE2 Practitioner, PMI-ACP, SAFe Agilist, ITIL Foundation, CISSP, or ITIL 4 Foundation Certification


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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