Program Manager - Infrastructure Program

Canadian Blood Services

$99K — $117K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, engineering, or science.
  • 7+ years of experience managing complex projects with executive-level stakeholders.
  • Certification in project management methodologies (PMP, PRINCE2, Agile) preferred.
  • Experience with new product/process introductions in regulated environments is a plus.
  • Strong understanding of project documentation and executive presentations.

Responsibilities

  • Plan and oversee the delivery of operationally ready facilities.
  • Lead and support a small team in managing multiple concurrent initiatives.
  • Develop program dashboards and roadmaps for long-term planning.
  • Establish governance structures for national design standards.
  • Monitor implementation activities and provide regular status updates.
  • Identify and manage risks impacting projects and other business areas.
  • Facilitate communication and change management with stakeholders.

Benefits

  • Hybrid work environment with 40% on-site requirement.
  • Opportunity to make a meaningful impact by saving lives.
  • Professional development opportunities in project management and leadership.
  • Access to tools and technologies that enhance project delivery.
Full Job Description
This role requires a minimum of 40% on-site presence. Additional on-site work may be required based on business needs. On-site expectations are subject to change and may be adjusted on a temporary or permanent basis.

Job posting ID: 9216

Employment status: Regular full-time

Classification: MGMT
Salary/Rate of pay: $99,600 - 117,200

Application deadline: 2026-09-29
  • This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:
  • Your up-to-date resume.
  • We recommend you save a copy of the job posting for reference throughout the recruitment process.


Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

About the Role

Canadian Blood Services is looking for a Regular, full-time Program Manager to join the Infrastructure Programwithin the Network & Collections Transformation team.

In this role, you will be responsible for planning, managing, and supporting the delivery of new, operationally ready facilities with validated systems and equipment, and with appropriate regulatory approvals and licenses in place. You will play an integral role by leading a small team implementing multiple concurrent initiatives; developing and implementing program dashboards, roadmaps and other materials to support long-term program planning and corporate reporting; and supporting the establishment of governance and operational structures related to national design standards.

Formula for Success
  • Leveraging your project and program management experience, you will lead or participate in the delivery of several multi-year projects according to established cost and time parameters, where stakeholder management and change management are critical considerations.
  • Utilizing your collaboration skills, you will work with multiple teams and steering committees, while leveraging your leadership and engagement skills to oversee, support and direct project team members in staying engaged with the plan and effectively accomplishing the goals and objectives of the projects being delivered.
  • Drawing on your leadership experience, you will monitor implementation activities, including those related to equipment device ordering, validation and deployment, provide regular status updates to all key partners and leadership, and identify opportunities for process improvement and program maturation.
  • Drawing on your decision-making expertise, you will make decisions that impact project deliverables, costs, and timelines, which will impact other business areas.
  • Your risk management expertise will be utilized to identify, monitor, and mitigate substantial risks, with implications beyond the project.
  • Utilizing your communication and teamwork skills, you will intervene in sensitive or complex stakeholder communications, remove barriers, and facilitate change management.
  • Drawing on your management experience, you will develop and implement new tools, templates, dashboards and other technologies to support the program.


Desired Education and Skills
  • Bachelor's degree in business, engineering, science or equivalent.
  • 7+ years experience managing complex projects with large teams, budgets, and multiple stakeholders at an executive level.
  • Completed training in project management such as PRINCE2, PMP, or Agile Scrum Master is an asset.
  • Project Management Certification such as PMP or PRINCE2 is an asset.
  • Subject matter expertise relevant to the nature of the projects assigned (i.e., IT, quality, science, engineering, etc.)
  • Experience managing new product or process introduction in the regulated environment is an asset.
  • Experience managing and implementing process change within a unionized workforce environment is an asset.
  • Experience navigating competing priorities and deadlines on complex or sensitive projects, including developing and maintaining project documents and presenting in an executive setting.
  • Experience in Agile teams is an asset.
  • Experience developing and maintaining project documents and presenting in an executive setting.
  • Ability to build good relationships, to assign, coordinate and manage the project activities of team members.
  • Proficiency with software tools including Microsoft Project Professional (MSPO), Power BI is an asset.


What You Can Expect
  • This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location at least 40% of the time/2 days of the week.
  • Travel may be required to attend meetings and to fulfill project commitments.


If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

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