Amazon

Program Manager II, NAST ACES

Amazon$74K — $129K *
Tempe, AZ 85281In-Person
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 3+ years of program or project management experience
  • 3+ years in defining and implementing process improvement initiatives using data and metrics
  • Familiarity with Six Sigma/Lean analytical techniques
  • Advanced Excel skills (Pivot Tables, VLookUps) and SQL proficiency
  • Proven cross-functional collaboration with tech and non-tech teams
  • Strong stakeholder management experience with multiple organizational levels

Responsibilities

  • Develop key performance indicators (KPIs) for program portfolios
  • Manage multiple projects with effective communication and organizational skills
  • Analyze data across business functions to track project management status
  • Thrive in a fast-paced environment deploying simultaneous projects and initiatives
  • Lead the development and implementation of standardized work and technology at the network level
  • Collaborate with various stakeholders to identify performance improvement opportunities
  • Travel domestically up to 50%

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • Flexible spending accounts
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Adoption and surrogacy reimbursement coverage
  • Mental health support and Employee Assistance Program (EAP)
Full Job Description
The North American Surface Transportation (NAST) ACES team is seeking to hire a Program Manager to support the Amazon Transportation network. The person in this role will identify network-level opportunities and drive projects end-to-end through cross functional teams, with a focus on improving efficiencies and eliminating defects. This is an exciting opportunity to join a team in a rapidly growing area within Amazon.

This PM will partner with Operations, ACES, Finance, and Technology stakeholders, while working independently to influence stakeholders. They will work across leadership, exercising sound judgment where clear guidelines may not exist.

Key job responsibilities

- Develop, implement and govern key performance indicators (KPI) for the portfolio of programs, providing visibility to the milestones and performance across all projects

- Manage multiple simultaneous projects requiring frequent communication, organization/time management and problem solving skills

- Gather and analyze data across business functions to establish standards for project management status reporting and tracking

- Support a fast paced environment that deploys multiple projects, programs, and initiatives simultaneously

- Lead in the process to develop, adjust, improve, and implement standard work and technology at the network level

- Travel domestically up to 50%

A day in the life

NAST ACES PMs collaborate with stakeholders, analyze network performance, identify project /tech/process opportunities and drive holistic performance improvement. These PMs must be comfortable working in ambiguous environments to drive performance improvement from program and operations teams.

BASIC QUALIFICATIONS

- Bachelor's degree

- 3+ years of program or project management experience

- 3+ years of defining and implementing process improvement initiatives using data and metrics experience

- Experience of Six Sigma/ Lean analytical techniques

- Experience using data and metrics to determine and drive improvements

- Experience working cross functionally with tech and non-tech teams

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience building processes, project management, and schedules

- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

- 3+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience

- PMP

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, AZ, Tempe - 74,200.00 - 129,800.00 USD annually

USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually

USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually

USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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