GRADE STD0020
LOCATION OF POSITION 100 S. Charles Street
Baltimore, MD 21201
Main Purpose of Job Strategic Initiatives Analysts bring the problem-solving mindset, analytical chops, and collaboration skills needed to tackle the most complex projects that go into the creation of a brand-new, digital-first, and user-centered government program. Strategic Initiatives Analysts staff a variety of cross-functional projects within the FAMLI Division at the Maryland Department of Labor, including incubation projects and working groups that help FAMLI develop new capabilities, teams, and approaches to delivery paid family and medical leave to Maryland workers. Analysts also lead discovery, development, and execution of processes and systems that address frictions innate to rapidly growing organizations.
POSITION DUTIES - Lead or support cross-functional projects aimed at developing new capabilities, teams, and approaches for the FAMLI Division, ensuring alignment with overall strategic goals and timelines.
- Lead or support incubation projects that explore new methods, processes, and technologies to enhance the delivery of paid family and medical leave.
- Collaborate with various stakeholders, including internal teams and external partners to gather insights, identify challenges, and ensure that projects are aligned with overall strategic goals and timelines.
- Compile and analyze data to identify trends, inefficiencies, and opportunities for improvement within the FAMLI Division.
- Provide actionable insights to inform decision-making.
- Develop and implement processes and systems to address challenges associated with rapid organizational growth.
- Establish and monitor performance indicators to assess the effectiveness of initiatives and ensure continuous improvement in program delivery.
- Work closely with various teams within the FAMLI Division to ensure seamless execution of strategic initiatives.
- Foster a collaborative environment that encourages knowledge-sharing and innovation.
- Lead efforts to manage and communicate changes resulting from new initiatives, ensuring smooth transitions and adoption across the Division.
- Other duties as assigned.
MINIMUM QUALIFICATIONS Education: Bachelor's degree from an accredited college or university
AND
Experience: 5 years of professional work experience in program management, program coordination, strategic planning, policy analysis, business analysis, or digital service delivery
DESIRED OR PREFERRED QUALIFICATIONS - Demonstrated ability to balance meticulous attention to detail with the capacity to think strategically.
- Strong and versatile communication skills, including ability to translate complex information visually, orally, and in writing.
- Proven history of coordinating or leading projects involving multiple internal and external stakeholders.
- Demonstrated experience compiling/analyzing operational data and mapping business processes to identify inefficiencies.
- Demonstrated growth mindset, with a commitment to learning, adapting, and embracing challenges as opportunities for development and innovation.
- Experience using a variety of productivity and collaboration tools, including Google Workspace, Airtable, and ClickUp
SPECIAL REQUIREMENTS All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.
SELECTION PROCESS All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. Applications that meet minimum and/or selective qualifications will be referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for the interview.
A resume and cover letter are strongly encouraged for this position. Please upload one Word or PDF file that includes your combined resume and cover letter using the "Transcript" upload function or via the JobAps "Other" tab.
EXAMINATION PROCESS The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application.
BENEFITS This is a full-time, permanent position and eligible for full State benefits, which include:
- Flexible hours and hybrid teleworking
- Paid holidays 12-13 per year
- Generous paid leave package (annual, sick, personal and compensatory leave)
- State Pension ("defined benefit" plan)
- Tax-deferred supplemental retirement savings plans (401(k) and 457)
- Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services
- Flexible Spending Account plans for Health Care and Daycare
- State Employees Credit Union
To learn more, please click this link:
STATE OF MARYLAND BENEFITSFURTHER INSTRUCTIONS The online application is STRONGLY preferred. However, if you are unable to apply online, or having difficulty with your login or password, please contact DBM's Helpdesk directly at (410) 767- 4850 (8:00 AM to 5:00 PM daily, except for holidays and weekends). After business hours, please submit an email request to
[email protected].
U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans' status.
The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted.
If you encounter difficulty attaching required or optional documentation, you may contact Mercedes Peterman via email at
[email protected]. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.
PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION Completed applications, required documentation, and any required addendums may be mailed to:
Maryland Department of Labor/ Office of Administration
Attn: Mercedes Peterman #26-005477-0030
100 S. Charles Street, Tower 1, Ste. 5000
Baltimore, MD 21201
The MD State Application Form can be found online 
