Job SummaryTo support our extraordinary teams who build great products and contribute to our growth, we're looking to add a
Program Manager located in
Salt Lake City, UT.Reporting to the
Program Management Manager, the
Program Manager will be responsible of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.
What a typical day looks like:- Organize, plan and direct program schedules and budgets.
- In charge of tracking relevant metrics and drive action items based on results.
- Provide help, knowledge and expertise with contract negotiations as required.
- Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
- Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
- Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
- Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
- Be the key channel of communication for customers and act as escalation in the event of customer issues.
- In charge of customer's satisfaction reviews and corrective actions.
- Maintain current and develop additional business with customers.
- Monitor and track that project and program deliverables are met.
- Be accountable for maintaining excellent customer relations with both new and existing customers.
- Holds up production sites for projects, costs and other customer related matters through business and expertise.
The experience we're looking to add to our team:- Bachelor's Degree in related field.
- Minimum 7+ years of experience in program administration/management, with demonstrated ownership of end-to-end program execution and overall program health.
- Advanced operational, technical, and people/process management skills, with the ability to work cross-functionally and build strong internal and external customer relationships in a customer-facing environment.
- Expert understanding of multiple functional processes and technologies, including their interdependencies across the site(s), and the strategic impact of the function across locations.
- Strong execution and communication skills, ensuring on-time delivery, clear stakeholder communication, and effective use of Microsoft Excel (intermediate level) for reporting and analysis.
- Deep knowledge of Flex operations and business practices, with demonstrated expertise in complex technical or functional areas; prior experience leading or managing small teams.
#LI-EA1
EA42
SS26
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CH12
MS14
CC11
EC37
PF38
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What you'll receive for the great work you provide:- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Application Deadline:
Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.
Job Posting Start Date 06-29-2026 Job Posting End Date 08-28-2026
Job CategoryOperations
Is Sponsorship Available?
No
