Summary

The Operations Support Manager (OSM) position serves as first level manager of an assigned workforce.

Duties

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The workforce consisting of Technical Analysts, Management & Program Analyst and/or assistants, Administrative Officers, Budget Analysts, and Training Specialists who provide support to management and employees in the ATO, Technical Operations Organization. This position reports directly to the Technical Operations District Manager.

Manages and directs a highly technical and diverse workforce that implements national level requirements for programs such as Field Incident Response, staffing, budget planning and execution/procurement, and training/certification. Position uses effective performance management to lead assigned group in completing the mission and meeting FAA and Air Traffic Organization goals and objectives. Actively promotes, supports, and participates in the FAAs Equal Employment Opportunity and Diversity Programs.

Managerial duties typically affect employees and managers in more than one organizational unit/project/program, and include: planning; communicating the organizations vision and objectives; setting priorities; assigning tasks and responsibilities; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave; and taking, recommending or approving corrective/disciplinary actions as appropriate.

Applies an advanced knowledge of the technical aspects of the work directed, and an advanced knowledge of budget, personnel, and other administrative policies and procedures, and an advanced understanding of the objectives of the organization. Maintains, analyzes, and reports information relied on by managers to efficiently manage the organization. Defines, plans and organizes assigned resources necessary to accomplish the goals and objectives of the Technical Operations organization. The work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion.

Manages budget and either reallocates resources among organizational units/projects/programs or requests additional resources, as needed. May perform critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements. Resolves all but unique problem without the intervention of higher-level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution.

Supports the implementation of Concept of Operations (CONOPS) evolution within the District. Maintains contacts both internal and external to the district, including senior management, union representatives, service center personnel, ATO Service Units, and FAA lines of business. May represent the FAA on interagency committees and national groups that develop, monitor and evaluate district programs and operations. Has authority to make commitments for subordinate organizational units, within guidelines.

Individual and organizational performance is typically reviewed periodically by higher level management, usually through status reports and organizational performance measures. Incumbent has discretion to ensure the alignment of projects/programs with the tactical (short-term) objectives of the major subdivision. Work activities typically impact directly on project/program objectives for more than one organizational unit and for the major subdivision. Work frequently affects the major subdivision's internal and external customers.

Requirements

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Conditions of employment

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must submit an SF50 (See Required Documents).
• Interviews may be conducted.
• May require completion of supervisory/managerial probationary period.

Qualifications

To qualify for this position, you must demonstrate in your application that you possess at least one year (52 weeks) of specialized experience equivalent to FV-I or FG/GS-13.

Specialized experience: Managing resources, management and strategic planning; process evaluation and development; and knowledge of budget allocation and administrative policies/procedures.

Current FAA employee: You MUST submit a copy of your most recent (non-award) SF-50 including Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. Failure to provide the required documentation by the closing date of this announcement will result in non-consideration for this position.

You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.

Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.

All qualification requirements must be met by the closing date of this vacancy announcement.

Qualifications must be met by the closing date of this vacancy announcement.

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

Education

No education substitution.

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Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.

Position may be subject to a background investigation.

A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA or Leadership and Management Dimension.

In lieu of providing a KSA narrative response in the text box listed below each Technical Requirement or Leadership and Management Dimension in your work history, please include information that provides specific examples of how you meet the response level or answer you chose. Your work history examples should be specific and clearly reflect the highest level of ability. Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

All applicants are encouraged to provide NARRATIVES for each "Managerial Selection Factors" and addressed with description and/or level/percentage of experience. Please include specific examples and details which illustrate your knowledge, skills, and abilities. Please include applicable date ranges.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Leadership and Management Dimensions listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration.

Interview Policy: One, some, all or none of the applicants may be interviewed

Moderate Risk (5): This position requires completion & favorable adjudication of a Moderate Risk Background Investigation (Tier 2) background investigation prior to appointment, unless waiver is obtained.

This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: http://jobs.faa.gov/FAACoreCompensation.htm.

This is a temporary assignment, NTE-1 year; however, it may be extended, terminated at any time at management's discretion or made permanent without further consideration.

This position is in WWT41. However, this announcement may be used to fill future vacancies in any other of the Technical Operations/AJW Salit Lake City District offices in the advertised Duty Location.

This is not a bargaining unit position.

Links to Important Information: Locality Pay, COLA

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Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.